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Smile Hotel Otaru

Star Rating
3 out of 5

Information

Reviews

3.6 / 5Good
745 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Sakaimachi Street
    4 min walk
  • Popular Location
    Otaru Canal
    6 min walk
  • Popular Location
    Otaru City General Museum Ungakan
    7 min walk
  • Airport
    Sapporo (OKD-Okadama)
    34 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Triple Room, (Annex building), Smoking (Bed Width 100cm)

    Room Amenities

    • Sleeps 6
    More details
  • Triple Room, Non-Smoking (Main Building) (Bed width 100cm)

    Room Amenities

    • Sleeps 8
    More details
  • Japanese Tatami room, (main building), Smoking (Futon Width 100 cm)

    Room Amenities

    • Sleeps 8
    More details
  • Standard Beds Japanese-style - Smoking

    More details
  • Shared Dormitory, Non Smoking (Bed Width 120 cm)

    Room Amenities

    • Sleeps 1
    More details
  • Dormitory Room Only For Woman, Non-Smoking (Bed Width 120 cm)

    Room Amenities

    • Sleeps 1
    More details
  • Two Bunk Beds in Mixed Dormitory Room, Non Smoking

    Room Amenities

    • Sleeps 2
    More details
  • Semi double room, (Annex building), Smoking (Bed width 120 cm)

    Room Amenities

    • Sleeps 3
    More details
  • Double Room, (main building), Smoking (Bed width 140 cm)

    Room Amenities

    • Sleeps 3
    More details
  • Semi double room, (Annex building), Non-Smoking (Bed width 120cm)

    Room Amenities

    • Sleeps 3
    More details
  • Twin Room, Smoking, Annex Building (Bed Width 120 cm)

    Room Amenities

    • Sleeps 4
    More details
  • Semi double room, (Main building), Smoking (Bed width 120 cm)

    Room Amenities

    • Sleeps 3
    More details
  • Japanese Tatami room, (main building), Non-Smoking (Futon Width 100 cm)

    Room Amenities

    • Sleeps 8
    More details
  • Twin Room, (main building), Smoking (Bed Width 100 cm)

    Room Amenities

    • Sleeps 4
    More details
  • Japanese Tatami room, (Annex building), Smoking (Bed Width 100 cm)

    Room Amenities

    • Sleeps 4
    More details
  • Triple Room, Smoking (Main Building) (Bed width 100cm)

    Room Amenities

    • Sleeps 8
    More details
  • Semi double room, (Main building), Non-Smoking (Bed width 120 cm)

    Room Amenities

    • Sleeps 3
    More details
  • Twin Room, Non Smoking, Annex Building (Bed Width 120 cm)

    Room Amenities

    • Sleeps 4
    More details
  • Triple Room, (Annex building), Non-Smoking (Bed Width 100 cm)

    Room Amenities

    • Sleeps 6
    More details
  • Twin Room, (main building), Non-Smoking (Bed Width 100 cm)

    Room Amenities

    • Sleeps 4
    More details
  • Japanese Tatami room, (Annex building), Non-Smoking (Futon Width 100 cm)

    Room Amenities

    • Sleeps 4
    More details
  • Double Room, (main building), Non-Smoking (Bed width 140 cm)

    Room Amenities

    • Sleeps 3
    More details

About this area

Otaru

In the city centre and near a train station, Smile Hotel Otaru is in a walkable area with good shopping. Otaru Canal and Suitengu are local landmarks, and some of the area's attractions include Otaru Kihinkan and Otaru Aquarium. Yamamoto Sightseeing Orchard and Yoichi Space Dome are also worth visiting. Our guests appreciate the hotel's central location location.

What's nearby

  • Popular Location
    Sakaimachi Street - 4 min walk
  • Popular Location
    Otaru Canal - 6 min walk
  • Popular Location
    Otaru City General Museum Ungakan - 7 min walk
  • Popular Location
    Suitengu - 15 min walk
  • Popular Location
    Tomioka Catholic Church - 15 min walk

Getting around

  • Sapporo Inaho Station - 20 min drive
  • Sapporo (CTS-New Chitose) - 65 min drive

Restaurants

  • Where to eat
  • Gabbiano – Open daily.

About this property

Smile Hotel Otaru

A restaurant, self parking and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Rooms offer in-room massages and desks.

Policies

Check-in

Check-in between 3 PM - 5:00 AM
Late check-in subject to availability

Special check-in instructions

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation.
Guests planning to arrive after midnight must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Additional fees apply to children 0-12 years old for breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1300 per person (approximately)
  • Self-parking fee: JPY 1000 per night
  • Late check-out fee: JPY 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Smile Hotel Otaru
  • Smile Hotel
  • Smile Otaru
  • Smile Hotel Otaru Hotel
  • Smile Hotel Otaru Otaru
  • Smile Hotel Otaru Hotel Otaru

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking

  • Parking (limited spaces)
  • Self parking (surcharge)

Food and Drink

  • Food and drink
  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: JPY 1300 per person
  • 1 restaurant
  • Coffee/tea in a common area

Conveniences

  • Elevator/lift

Guest Services

  • Luggage storage
  • Laundry service
  • 24-hour front desk

Room amenities

Bathroom

  • Towels
  • Linens

More

  • Desk

Nearby things to do

Where to eat

Where to eat
Gabbiano – Open daily.
5 - Excellent
137
4 - Good
311
3 - Okay
216
2 - Mediocre
60
1 - Poor
21
3.6
Cleanliness
3.8
Service and Staff
3.4
Amenities
3.4
Property condition

5/5 Excellent

It’s a great place to stay at, they got everything you need

Stayed 1 night in Sep 2019

4/5 Good

The staff was wonderful and very polite and helpful. They kindly allowed us to stow our luggage before the check in time.

Stayed 1 night in Aug 2019

4/5 Good

I think that you generally get what you pay for, and at this, Smile Hotel Otaru more than meets the expectation. It has a splendid location (just 3-5 minutes away from Otaru Station), a friendly receptionist/check in staff, and a spacious communal lobby - free drinks and coffee are provided, although we didn’t know how to use the coffee machine and didn’t bother asking for help. The room which I was in has a pretty comfortable bed and space. Toilet, though, is tiny and feels cramped. The thing that could be further improved on is the cleanliness of the room - we found nooks and crannies filled with dust - it seemed like places that are not immediately visible are skipped in the cleaning process.

Stayed 2 nights in Jul 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 1 night in Jun 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 2 nights in Jun 2019

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