Ratings based on 52 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2023
Great
by A verified traveler
Posted 9 Feb 2023 on Hotels
by A verified traveler
Posted 30 Jan 2023 on Orbitz
One of the toilet bidet not clean, apart from this issued everything great.
by A verified traveler
Posted 14 Aug 2019 on Hotels
Comment from Hotel Management
15 Aug 2019 by Koume, Hotel Management
Thank you for staying my hostel!
Hope you come to Otaru and stay my place again:)
by A verified traveler
Posted 12 Aug 2019 on Hotels
Comment from Hotel Management
13 Aug 2019 by Koume, Hotel Management
Thank you for staying my apartment！
Hope you come to Otaru and stay my place again.
by A verified traveler
Posted 20 Jan 2019
It was a spacious apartment with everything you need. Everything was in excellent conditions. Very impressed.
Comment from Hotel Management
21 Jan 2019 by Koume, Hotel Management
Thank you for staying and your comment!
I'm glad that you liked my place.
Hope you can come back sometime in the neat future : )
by A verified traveler
Posted 26 Dec 2018
It is convenient and the place is clean. But the complain on the windows blind and dryer 1was not attended to. Road work outside the accommodation started at midnight which was very annoying.
Comment from Hotel Management
27 Dec 2018 by Koume, Hotel Management
Thank you for staying but sorry for the inconvenience.
I will consider your feedback for my future guests to provide a better stay.
by A verified traveler from Vancouver, CANADA
Posted 13 Dec 2018
It feels like a home away from home.
Just one down side which the heater is not sufficient enough for the cold weather in Otaru.
Comment from Hotel Management
15 Dec 2018 by Koume, Hotel Management
Thank you for staying at my place.
And thank you for your feedback.
I will consider your advice for my future guests : )
by A verified traveler
Posted 13 Mar 2024
泊まりやすかったです。
by A verified traveler
Posted 21 Nov 2022
とても快適に過ごせました。トイレも２つあり、清潔でした。玄関のドアが少し重かったことくらいであとは皆満足でした。ありがとうございました。
