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Hotel Sonia Otaru

Star Rating
3.5 out of 5



4.1 / 5Very Good
896 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available


What's nearby

  • Popular Location
    Otaru City General Museum Ungakan
    2 min walk
  • Popular Location
    Rinyu Morning Market
    13 min walk
  • Popular Location
    13 min walk
  • Airport
    Sapporo (OKD-Okadama)
    33 min drive

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Book online or call:

1 800 1 114 2468
  • Standard Twin - Non-Smoking

    More details
  • Twin - Non-Smoking

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About this area


In the historical district, Hotel Sonia Otaru is in an area with good shopping. Otaru Canal and Suitengu are local landmarks, and travellers looking to shop may want to visit Sakaimachi Street and Rinyu Morning Market. Otaru Kihinkan and Otaru Aquarium are also worth visiting.

What's nearby

  • Popular Location
    Otaru City General Museum Ungakan - 2 min walk
  • Popular Location
    Rinyu Morning Market - 13 min walk
  • Popular Location
    Suitengu - 13 min walk
  • Popular Location
    Otaru Music Box Museum - 14 min walk
  • Popular Location
    Tomioka Catholic Church - 18 min walk

Getting around

  • Sapporo Inaho Station - 20 min drive
  • Sapporo (CTS-New Chitose) - 64 min drive

About this property

Hotel Sonia Otaru

A restaurant, self parking and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All rooms are individually decorated and offer free WiFi and in-room massages. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like fridges and electric kettles.



Check-in between 3 PM - 11 PM

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.


Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 2100.0 per stay.


  • Pets not allowed

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

As of mid-December 2018, this property will charge a mandatory nightly hot springs fee of JPY 150 per guest age 15 and older.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1800 per person (approximately)
  • Self-parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Crib (infant bed) fee: JPY 2100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Hot springs access available from 6:00 AM to 10:00 AM.Up to 2 children aged 6 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Hotel Sonia Otaru
  • Sonia Otaru
  • Hotel Sonia Otaru, Hokkaido
  • Sonia Hotel Otaru
  • Hotel Sonia Otaru Hotel
  • Hotel Sonia Otaru Otaru
  • Hotel Sonia Otaru Hotel Otaru

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi


  • Parking (limited spaces)
  • Self parking (surcharge)
  • Long-term parking (surcharge)

Food and Drink

  • Food and drink
  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1800 per person
  • 1 restaurant

Family friendly

  • Fridge
  • Family property
  • Free WiFi
  • Laundry facilities


  • Elevator/lift

Guest Services

  • Luggage storage
  • Laundry service
  • 24-hour front desk
  • Daily housekeeping


  • Indoor mineral hot springs (Japanese-style onsen)
  • Number of hot springs - 1

Room amenities


  • Air conditioning
  • Cribs available
  • Heating


  • Hair dryer
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Free toiletries


  • Flat-screen TV
  • Digital channels

Food and Drink

  • Coffee/tea maker
  • Refrigerator


  • In-room safe
  • Iron/ironing boards
  • Desk

Nearby things to do


The recreational activities listed below are available either on-site or nearby; fees may apply.
  • Hot springs on site

Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

Room is updated and clean. Staffs are nice and helpful. Unfortunately, my room is located at lower floor and its view with canal view is blocked by hotel’s building structure as making reservation for canal view room.

Stayed 1 night in Aug 2019


We couldn’t find the hotel car park. Facilities are very old. Bed is not comfortable (mattress is very hard).

Stayed 2 nights in Aug 2019


It is right in front of the Otaru canal and I requested to stay in a room with a view of it and the fireworks but was very disappointed when they said the room I booked was a view on the opposite side and cannot be changed. I would appreciate if the hotel contact me before my arrival , very disappointing. Location is good. It is near the firework area and the shopping area too.

Stayed 4 nights in Jul 2019


The decoration of room is too dark and give an impression is dirty but cleaniness is good. No dust in room. No towels provided at onsen. Has to bring room towels self. Parking at hotel is chargable same rate as public. Should at least give some discount to hotel guests.

Stayed 1 night in Jul 2019

5/5 Excellent

The hotel staffs is super friendly, we reach Otaru quite late but the staff are there assisting us to check-in. We're extremely happy with the services provided and hotel room is in good condition, cleanliness is superb.

Stayed 3 nights in Jun 2019

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