Ratings based on 475 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2024
by A verified traveler
Posted 8 Feb 2024
Really loved our stay here. The staffs were absolutely friendly and helpful. The rooms were also very clean. Would love to stay here again.
by A verified traveler
Posted 1 Apr 2023 on Hotels
Friendly staff. Good breakfast. Conivinent location.
by A verified traveler
Great breakfast
Posted 14 Feb 2023 on HotelsNice place to stay, small room but I think that’s pretty standard in Japan. Breakfast buffet is amazing, this was included in the room price. Good mix of Japanese and western options. Staff spoke some English and very helpful.
by A verified traveler
Posted 12 Feb 2023
by A verified traveler
Posted 20 Sep 2020 on Hotels
by A verified traveler
Posted 22 Feb 2020
Everything was great. Awesome breakfast. Would definitely come back.
by A verified traveler from Hong Kong
Posted 19 Feb 2020
Plenty of space to park your car. But the onsen is too small!
by A verified traveler
No shuttle available from the airport CTS to hotel
Posted 5 Feb 2020 on HotelsNo shuttle service from CTS New Chitose airport. Had to take a taxi 1860 yen. Must book shuttle service hotel back to airport only limited number of seats and times. Ended up taxi back to airport from hotel 1920 yen. Breakfast was good checkout was 10 AM cost extra per hour to stay was quoted 2600 yen for 2 hours if checked out at 12 noon. So did not want to pay that. Just stored luggage at the hotel and went to the Aeon shopping plaza a few blocks away. No dinner available at the hotel. Breakfast only.
by A verified traveler
surprisingly good
Posted 21 Jan 2020 on Hotelsgood service and cleanliness
their breakfast was okay but it’s what I expected anyway
