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Reviews

4.3 / 5Excellent
1,199 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Rinyu Morning Market
    13 min walk
  • Popular Location
    Suitengu
    13 min walk
  • Popular Location
    Otaru Music Box Museum
    15 min walk
  • Airport
    Sapporo (OKD-Okadama)
    33 min drive

Book online or call:

1 800 1 114 2468

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Otaru

    Located in Otaru, Hotel Nord Otaru is in the historical district and on a river. Otaru Canal and Suitengu are local landmarks, and the area's natural beauty can be seen at Ironaifuto Park and Temiya Cave. Otaru Aquarium and Otaru Kihinkan are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

    Visit our Otaru travel guide
    Popular Location

    What's nearby

    • Rinyu Morning Market - 13 min walk
    • Suitengu - 13 min walk
    • Otaru Music Box Museum - 15 min walk
    • Otaru Museum - 17 min walk
    • Tomioka Catholic Church - 19 min walk

    Getting around

    • Hoshimi Station - 18 min drive
    • Sapporo (CTS-New Chitose) - 64 min drive

    Restaurants

    • Where to eat
    • Sizzle – Serves breakfast and lunch.

    About this property

    Hotel Nord Otaru

    This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a meeting room and laundry facilities. All 98 rooms provide complimentary wireless Internet access, fridges and LCD TVs. Other amenities available to guests include down duvets, hairdryers and safes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: JPY 1200 per night
    Parking height restrictions apply

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1800 per person
    1 restaurant
    1 bar

    Family friendly

    Laundry facilities
    Fridge

    Conveniences

    Lift
    Free newspapers in reception

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage

    Languages spoken

    English
    Japanese

    Business services

    1 meeting room

    Outdoors

    Garden
    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Down comforter

    Bathroom

    Bidet
    Free toiletries
    Hairdryer

    Entertainment

    LCD TV

    Food and drink

    Fridge

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    4.3

    Excellent

    5 - Excellent
    539
    4 - Good
    520
    3 - Okay
    115
    2 - Mediocre
    18
    1 - Poor
    7
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great rooms and good size for Japan, very good location right at the canal, good for the lantern festival.

    Stayed 2 nights in Feb 2020

    2/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Very dated hotel with smokers near the canal.

    I booked this Hotel at the last minute as I needed to stay an extra night in Otaru due to weather. The hotel is extremely worn and dated. The lobby, hallways and bar have a foul smell. I don’t know if they have a dead animal in the heating system or use string cleaning products but it was gross. The space around the front desk smelled like smoke. The front desk staff said that wasn’t possible as it’s a non smoking hotel and maybe it was coming from the outside. My room was incredibly dated, the bed was uncomfortable and the linens terrible! I appreciated the pajamas and the spaciousness of the room but that’s it. For literally 20 dollars more I stayed at a much nicer hotel around the corner. The bar upstairs doesn’t open until later in the evening. In terms of service, The bartender was the nicest person I met at the hotel. The sample appetizer and drink was nice albeit very small. When I was finally enjoying the hotel and having a cocktail at the bar, a man came in lit a cigarette and began to smoke at the bar. It was disgusting! The entire room smelled of smoke. I along with other guests were grossed out. I would have stayed to have another drink but I couldn’t breathe.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything is ok.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Experience

    Great experience, nice view of the canal, tasty buffet, 10 mins walk to Otaru Music Box Museum

    Stayed 1 night in Jan 2020

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