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Reviews

4.5 / 5Excellent
458 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Otaru Canal
    2 min walk
  • Popular Location
    Otaru City General Museum Ungakan
    4 min walk
  • Popular Location
    Suitengu
    12 min walk
  • Airport
    Sapporo (OKD-Okadama)
    33 min drive

Book online or call:

1 800 1 114 2468

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Otaru

    HOTEL TORIFITO OTARU CANAL is located in Otaru. Otaru City Art Museum and Otaru City General Museum Ungakan are cultural highlights, and some of the area's activities can be experienced at Kiroro Resort and Shin Nihonkai Ferry. Otaru Aquarium and Otaru Kihinkan are also worth visiting. Our guests love the hotel's location for the sightseeing.

    Visit our Otaru travel guide
    Popular Location

    What's nearby

    • Otaru Canal - 2 min walk
    • Otaru City General Museum Ungakan - 4 min walk
    • Suitengu - 12 min walk
    • Otaru Music Box Museum - 14 min walk
    • Tomioka Catholic Church - 16 min walk

    Getting around

    • Hoshimi Station - 18 min drive
    • Sapporo (CTS-New Chitose) - 64 min drive

    About this property

    HOTEL TORIFITO OTARU CANAL

    This smoke-free hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 128 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and flat-screen TVs. Other amenities available to guests include hairdryers, safes and phones.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: JPY 1500 per night
    Limited parking spaces
    Parking height restrictions apply

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1800.00 for adults and JPY 900 for children
    1 restaurant

    Family friendly

    Dry-cleaning service
    Laundry facilities
    Fridge

    Conveniences

    Lift
    Front-desk safe
    Reception hall
    Vending machine

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    Japanese

    Spa

    Indoor public bath (no mineral springs)
    Separate men/women areas in public bath

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Blackout drapes/curtains
    Climate control (heating)

    Bathroom

    Electronic bidet
    Free toiletries
    Hairdryer
    Towels

    Entertainment

    flat-screen TV

    Food and drink

    Electric kettle
    Fridge

    More

    Desk
    Phone
    Safe
    Slippers
    4.5

    Excellent

    5 - Excellent
    272
    4 - Good
    152
    3 - Okay
    22
    2 - Mediocre
    11
    1 - Poor
    1
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent Service from staff, near to Otaru Canal.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel is close to the city street. And the room is newly renew

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean and comfortable. Staff polite and helpful. Location is great, short walk to JR station and close to Otaru Canal. The only problem is the pillow. Feels like sleeping on a bag of beans. 2 nights and my neck muscles were strained.

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    1 prc male staff in specs was quite rude. rejected us for parking & did not direct us where to unload our luggage. he did not even pretend to offer help. other than that, hotel was very clean and nice, close to the main street and canal. even if the carpark within the hotel was full, there are 2 nearby carparks.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

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