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Reviews

4.3 / 5Very Good
523 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Sakaimachi Street
    3 min walk
  • Popular Location
    Otaru City Art Museum
    3 min walk
  • Popular Location
    Suitengu
    11 min walk
  • Airport
    Sapporo (OKD-Okadama)
    33 min drive

Book online or call:

1 800 1 114 2468

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    About this area

    Otaru

    Located in Otaru, Authent Hotel Otaru is in the city centre. Otaru Canal and Suitengu are local landmarks, and travellers looking to shop may want to visit Sakaimachi Street and Rinyu Morning Market. Otaru Kihinkan and Otaru Aquarium are also worth visiting.

    Visit our Otaru travel guide
    Popular Location

    What's nearby

    • Sakaimachi Street - 3 min walk
    • Otaru City Art Museum - 3 min walk
    • Otaru City General Museum Ungakan - 10 min walk
    • Tomioka Catholic Church - 10 min walk
    • Suitengu - 11 min walk

    Getting around

    • Hoshimi Station - 18 min drive
    • Sapporo (CTS-New Chitose) - 65 min drive

    Restaurants

    • Where to eat
    • Casablanca – Restaurant offering French cuisine. Serves breakfast, lunch and dinner.
    • Irifune – Restaurant offering Japanese cuisine. Serves breakfast, lunch and dinner.
    • Kaioh – Serves lunch and dinner.
    • Ondine – Serves light fare.

    About this property

    Authent Hotel Otaru

    3 restaurants, 2 bars/lounges and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a meeting room. All 195 rooms boast deep soaking bathtubs, and offer free WiFi and LED TVs. Other amenities available to guests include free wired Internet, fridges and room service (during limited hours).

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: JPY 1000 per night
    Extended parking (surcharge)
    Parking height restrictions apply

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2550 for adults and JPY 1200 for children
    3 restaurants and 1 coffee shop/cafe
    2 bars/lounges
    Room service available
    Coffee/tea in a common area

    Family friendly

    Dry-cleaning service
    Fridge
    Snack bar/deli

    Conveniences

    Lift
    Free newspapers in reception
    Gift shop/newsstand
    Vending machine
    Water dispenser

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance

    Languages spoken

    English
    Japanese

    Business services

    1 meeting room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Down comforter
    Heating

    Bathroom

    Bidet
    Deep-soaking bathtub
    Free toiletries
    Hairdryer
    Rainfall showerhead
    Shower/bathtub combination
    Towels

    Entertainment

    digital channels
    LED TV

    Food and drink

    Free bottled water
    Fridge

    More

    Desk
    In-room massage
    Iron/ironing board (on request)
    Phone
    Slippers
    4.3

    Very Good

    5 - Excellent
    213
    4 - Good
    246
    3 - Okay
    50
    2 - Mediocre
    13
    1 - Poor
    1
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.2
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent

    Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jan 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, room comfort

      Stayed 1 night in Dec 2019

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