Ratings based on 1,488 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2019
We absolutely loved staying here! We were there over Christmas and the staff helped us find reservations for dinner and gave recommendations for what would be open. They gave us Prosecco our first night to welcome us to Florence and breakfast was amazing. Cannot say enough good things about this place. We will be staying here again if we make it back to Florence someday!
by A verified traveler from Washington DC
Posted 15 Dec 2019
The hotel is safe and easy to walk to every where in the historic city of Florence. The staffs are very friendly and helpful. They work so hard to keep us like stay at home. The breakfast is outstanding and they care to us even though we checking in 4am with two bags of breakfast for us. Thank you so much for giving us a great time in Florence and will see you next year!
by A verified traveler from California
Posted 4 Dec 2019
We liked our room. It was very comfortable. It was spacious. Windows were sound-proof.
by A verified traveler
Posted 1 Dec 2019
by A verified traveler
Posted 1 Dec 2019
by A verified traveler
Posted 27 Nov 2019
by A verified traveler
Posted 24 Nov 2019
Awesome location great property you can walk from the train station walk to the market
by A verified traveler
Posted 17 Nov 2019
by A verified traveler from Surrey
Posted 10 Nov 2019
Absolutely immaculate hotel in a perfect location with easy access to everything including the public transport. Staff really helpful and attentive to their guests.
by A verified traveler
Posted 4 Nov 2019
Very nice hotel in a great location. Would stay again for sure. Staff were very helpful and rooms were stylish and clean.