Santa Cruz hotel rooms a the Independent

"Movenpick = Definition of Five Star Hotel. My second time here and will definitely return again."

"Excellent friendly and attentive staff. Great service, plenty of breakfast buffet options each day, quiet amongst a central location to the city. "

"The staff is absolutely fantastic! Great experience. The beach and pool area was great! The staff there was great with my large Filipino family! Lunches were excellent! The lifeguard on duty was excellent having to watch my nieces and nephews! I definitely will go back and stay at this hotel! The staff makes this hotel great!"

"Orbitz Customer Service has been very helpful all the time. I encountered problems during my stay but Orbitz never failed me. They are very accomodating and is always willing to resolve the issue"

"Ok, so this is a top end elite resort. Although I will still give 5 stars, there are few things you should know; 1. No nighttime entertainment at all. I was there Friday, Sat, Sunday. Lounge was empty. If there was even just a piano player it would have been nice. Also nice for their business. 2. You are pretty much stuck in hotel. Sort of like a compound. Area around is island life. City is a hike and much traffic always. 3. If you plan on doing the Whale Shark excursion,sardines, sea turtles, do know that you will leave 3am, 3-4hour ride there, 5-6 hour ride back. The ride is not fun. 4. Same menu every night. Food was good, but again you can walk to anything. Otherwise, pools, view, rooms, beauty, service are all incredible. This place makes for Instagram Billionaire photos."

"Helpful staff...good food"

"One of the nicest places I’ve stayed for the price. Great value!"

"Outstanding service!!"

"Everything about this stay was amazing!!! The facilities, the stuff, the food, the rooms. Everything. Thank you soo much Shangri-la."