Ratings based on 999 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Clean and comfortable
by A verified traveler
Posted 23 Mar 2024
Good value. Very close to the airport and has what you need for a quick night stay.
by A verified traveler
Posted 19 Mar 2024
Nicely maintained property, with pretty good continental breakfast offerings. Comfortable, spacious room
by A verified traveler
Posted 13 Mar 2024
Desk clerk was very accommodating on the location of the room that I requested.
by A verified traveler
Posted 24 Feb 2024
by A verified traveler
Posted 18 Feb 2024
Nicely renovated,with large clean rooms. Friendly staff and an excellent breakfast. Mall and restaurants within a 10 minute walk. Free airport transfer is a reasonable 15 minute walk as well.
Comment from Hotel Management
27 Feb 2024 by Joyce, Hotel Management
We're glad you enjoyed your stay. Please think of us on your next trip.
by A verified traveler
Posted 16 Feb 2024
Pretty decent stay for a last minute solution, due to unforeseen circumstances. Average comfort and cleanliness, appreciated the extra blankets. Beware of unusually high pet fee, that was not mentioned at the check-in. When I later inquired, no valid explanation was provided as to why I wasn't informed of the pet fee when I reserved the room online or when I checked-in in person, but instead was charged to my card after I check-out and left the premises.
Comment from Hotel Management
27 Feb 2024 by Joyce, Hotel Management
Hi Chiara, we apologize for the miscommunication. Our website clearly explains the Pet policy. Also during check-in, a Welcome Guidelines is at the counter for guest to read before they sign the Registration on the machine next to it. Although a Hotel is Pet Friendly, a Pet Fee is usually charged when guest informs the Front Desk that they brought a pet.We hope to see you again, and please let us know that you brought a pet with you on your next stay.Have a great day.
by A verified traveler
Posted 13 Feb 2024
Everything
Comment from Hotel Management
27 Feb 2024 by Joyce, Hotel Management
We are happy to hear that you enjoyed your stay with us.We hope to see you again on your next trip to SF.Have a great Day !
by A verified traveler
Posted 31 Jan 2024
It was noisy during early morning hours (12-3am). I don't know if it was from another room, or downstairs in the office. Also, a lot of street noise, will have to ask for a room further from the street next time.
by A verified traveler from Paisley
Posted 26 Jan 2024
This is a perfectly nice hotel, if you want to stay close to the San Francisco airport. It’s not a fancy area but on the other hand the hotel is quite affordable and there are places to eat nearby.
Comment from Hotel Management
27 Feb 2024 by Joyce, Hotel Management
We are very happy to hear that you enjoyed your stay and met your expectations. Please consider us on your next trip to SF.Have a great day !!