Ratings based on 1,839 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Great service
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We regret to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we would appreciate any specific details you can provide about your stay so we can address any issues and improve our service. Please feel free to reach out to us directly with any further comments or concerns. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Apr 2024
Convenient and close to the airport
Comment from Hotel Management
12 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5-star review on Expedia! We're delighted to hear that you found our hotel convenient and close to the airport. Your positive feedback is much appreciated, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler from Chico
Posted 12 Apr 2024
The room we were in smell urine
Comment from Hotel Management
13 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the unpleasant experience you encountered during your stay. Your feedback regarding the smell in your room is concerning, and we will address this issue promptly with our housekeeping team to ensure a more comfortable experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to make it right during your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Apr 2024
Never disappoint!
Comment from Hotel Management
12 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that we have consistently met your expectations and never disappoint. Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5-star review on Expedia! We're delighted to hear that you had a great experience during your stay with us. Your positive feedback is much appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler from Santa Ana
Posted 9 Apr 2024
We enjoyed our stay in la Quinta hotel
⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
9 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed your stay at La Quinta hotel. Your satisfaction is our top priority, and we're delighted that you had a great experience. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Apr 2024
I didn’t like that I was given a room that was supposed to be non smoking, however, I smelled weed on the entire floor. I was very disappointed because I was traveling with a small child.
We couldn’t stand the smell that we had to leave without sleeping in the room at all.
The front desk lady that checked me wasn’t friendly. She probably had a bad day.
Comment from Hotel Management
8 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. It is unacceptable that you encountered issues with the room's cleanliness and the demeanor of our staff. Your feedback is concerning, and we will address these issues immediately to ensure they do not recur. We understand the importance of providing a comfortable environment for all our guests, and we regret that we failed to meet your expectations. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Apr 2024
The north building is over a set of train tracks and very close to an overpass that has homeless people living under it.
Comment from Hotel Management
5 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the proximity to the train tracks and overpass. Your feedback is important, and we will take it into consideration as we strive to improve our guests' experiences. If there's anything else we can do to make your stay more comfortable in the future, please don't hesitate to let us know.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Apr 2024
😎
Comment from Hotel Management
4 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad to see that you had a positive experience during your stay. If there's anything specific you enjoyed or any areas where we could improve to earn that fifth star next time, please feel free to let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.Sincerely, Hotel Manager
