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We stayed three nights for a couples weekend. The hotel is gorgeous and very well maintained. It's a short walk to the Embarcadero. The transit station out the side door is perfect for catching the BART. The staff are all friendly and helpful. The housekeeping service is the best I've experienced ...
I would ask for an interior room because the noise from the streets at night is so bad we couldn't fall asleep. They even offer ear plugs but they're not exactly comfortable to sleep in, or realistic when you have kids with you.
This hotel accommodated our 5 guest party nicely. The kids really enjoyed the pool and breakfast was great (although the omelet bar was small compared to the other embassy suites we stayed at in San Francisco so the line for hot food moved very slowly). Would definitely stay there again!
Nice hotel. IHOP on same lot. Nice pool area. Unfortunately the hotel was under renovations. Lots of drywall dust. Staff very helpful.
Room was not cleaned too well. No trash bags and towels were left on TV stand. Took us 2 calls to front desk to get extra pillows and towels whuch we didn't get till after 39 minutes.
We enjoyed everything about our time at the hotel. The rooms were comfortable and had great views. The shuttle service was a bonus and the driver Adam was friendly and helpful. He deserves a raise. Dining at Skates was special. We also enjoyed the food at the hotel Bar and Grill.
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