Ratings based on 998 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2020
by A verified traveler
Posted 2 Sep 2020 on Hotels
by A verified traveler
Posted 31 Aug 2020
by A verified traveler
Posted 21 Mar 2020
The hotel is not that clean like photo. Also, I saw some homeless in side the hotel, hotel is not safe.
by A verified traveler
Posted 17 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by Peter, Hotel Management
Thank you very much for staying with us!
by A verified traveler from Sacramento
Posted 17 Mar 2020
Customer service is great. Shout out to Theo for being energetic, attentive, and greeting my fiancé and I with mimosas. We stayed in a King bed and unfortunately the bed was way too firm and hurt my back. The rooms are small and the grey walls do make it feel even smaller. If you need a place to lay your head, this will do (if you like firm beds). Bathroom is very small too. The rooms don't seem to have good insulation as you can hear everything outside the rooms. It was clean and had character of a old building. I like the curved ceiling. I wouldn't stay here again to be honest. No complimentary breakfast. We paid around $145 plus $60 parking.
by A verified traveler
Posted 16 Mar 2020 on Hotels
by A verified traveler
A gem of a hotel
Posted 13 Mar 2020 on HotelsI love this hotel, it's staff, it's rooms, it's location. I recommend it often to others!
by A verified traveler from Cerritos
Posted 12 Mar 2020
Enjoyed it was centrally located. The staff was awesome, Carlos, Maggie, and the rest of everyone there.
by A verified traveler from Seattle
Posted 10 Mar 2020 on CheapTickets
Best thing about Diva hotel is a convenient location. However, reserving a king deluxe room, received a queen bed room instead, also less smaller than in the description on the website. No windows-or I guess matte windows where you can’t see anything-that’s disappointing, it’s downtown of SF, no fresh air in the room.. Bathroom is very small too, the shower needs a renovation. Heating is also very old, was working so loud, so you can hear once you sleep, and it had a bad smell, which is not good for your body. But overall, good staff at the reception.
