Ratings based on 1,388 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Betsy, Hotel Management
Dear Robert,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 24 Mar 2024
We stay at a lot of places and this was the first time we didn’t like the stay
Comment from Hotel Management
24 Mar 2024 by Lindsey, Hotel Management
Dear Andew,Thank you for your review. I am very sorry to learn of your disappointment. Please contact us on one of our Social Media outlets such as Facebook, Twitter, or by using our World of Hyatt chat to further assist you. We hope to keep you as a valued guest and would like to work with you to get this fully resolved. We hope to hear from you soon.Best Regards,
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Laura, Hotel Management
Dear Pam, Thank you for taking the time to provide your rating. We truly hope your stay with us was enjoyable and we hope to have the pleasure of welcoming you back soon. Best regards,
by A verified traveler
Posted 8 Mar 2024
Need parking
Comment from Hotel Management
8 Mar 2024 by Melinda, Hotel Management
Dear Aman,Thank you for taking the time to review our property. We have noted your concern about the need for parking and will forward your feedback to our management team. We hope to have the opportunity to welcome you back to Grand Hyatt San Francisco again soon!Warm regards,Melinda
by A verified traveler from Glendale
Posted 2 Mar 2024
Comment from Hotel Management
22 Mar 2024 by Melinda, Hotel Management
Dera Edgar,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt San Francisco again soon!Warm regards,Melinda
by A verified traveler
Posted 23 Feb 2024
Customer service was excellent and the location was very convenient.
Comment from Hotel Management
23 Feb 2024 by Candace, Hotel Management
Dear Dustin,I want to thank you for being a guest of our hotel and for taking the time to share your experience at our hotel. We are overjoyed to hear your positive feedback of our hotel location and customer service. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to welcome you back again soon at Grand Hyatt San Francisco.Warm regards,Candace
by A verified traveler
Posted 21 Feb 2024
Great area, practical rooms.
Comment from Hotel Management
22 Feb 2024 by Betsy, Hotel Management
Dear Adam,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and felt that our hotel and practical rooms and was in a great area. We hope to welcome you back as our guest again soon! Warm Regards,
by A verified traveler
Posted 20 Feb 2024
Good
Comment from Hotel Management
20 Feb 2024 by Lindsey, Hotel Management
Dear Quan,Thank you for taking the time to review your stay with us. I'm happy to hear your stay was overall pleasant. We hope to welcome you back again soon. Best Regards,
by A verified traveler
Posted 16 Feb 2024
Did not get to dine at the restaurant but the club lounge access was very convenient for quick breakfast (had 3 hot items) without having to purchase it
Comment from Hotel Management
18 Feb 2024 by Laura, Hotel Management
Dear Daniel, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the Regency Club amenities. We truly hope your stay with us was enjoyable and we hope to welcome you back soon. Best regards,
by A verified traveler
Posted 5 Feb 2024
Nice
Comment from Hotel Management
7 Feb 2024 by Melinda, Hotel Management
Dear Joel,Thank you for taking the time to review our property. We hope to welcome you back to Grand Hyatt San Francisco again soon!Warm regards,Melinda