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Great modern character to the hotel! Like staying somewhere that was designed by a Comic-Con fan! Fun for all ages, and only steps from the water, the warf and Pier 39 in San Francisco. Only issue is the beds could be just a bit more comfortable/padded after all the walking. They kinda cut obvious ...
MY experience was a great stay, and enjoyable. quiet relaxing, and a wonderful experience
We had a great stay here while in San Francisco. The hotel is clean with a cool pier theme. Probably it’s greatest strength is it’s location. It’s within easy walking distance of Fisherman’s Wharf and the cable cars. The breakfast in the morning was nice as well.
For the most part the staff was nice though we did see a few people being treated poorly at the breakfast. The entire lobby's torn up in a remodeling project so meals are served in a conference or ball room. Very very crowded and apparently they need to keep free breakfast diners separate from paying ...
only exception is long waiting line to check-in, only 1 attendant... Too slow.
Great hotel with a lot of amenities. Comfortable bed, clean and spacious rooms, and USB ports built in at nightstands. Common areas are nicely down - especially the outdoor seating areas with gas fire pits where you can relax with friends while enjoying a glass of wine.
booked this hotel to be near SFO airport. room was clean and service was good. shuttle worked ok. unexpected good view of bay.
We stayed here the night before we were due to fly out. It was ideally located so we did not have to be concerned with traffic to the airport the next day.
This hotel was a pleasant surprise. Super clean, quiet and a great place to stay. We will stay again.
Exceljent oversll but the only luxury hitel i have stayed in that does not have a coffee maker in the typical room ( just suites) Free coffee in lobby but that is inconvenient.
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