Ratings based on 48 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Ricky

Posted 06 5, 17 on Hotels
We had a great time staying here. It was my first time in Puerto Galera and when I come back again this will be my first choice of hotel. The location is great and staff couldn't be more friendly and helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 03 6, 17 on Hotels
4 out of 5
by A verified traveler

One of the best in Sabang

Posted 11 20, 16 on Hotels
The Staff and management are wonderful. The room is great for the area and it is on par with the top hotels in the area. The only downside I can say is that smokers in others rooms cause the small to go into your room. Apparently my clothing absorbed the smell and it stunk up my suitcase that had to be dealt with when I got home. I will still be back and I recommend it to everyone!
5 out of 5
by James from Redondo Beach, CA

Once of the best resorts in Sabang

Posted 07 26, 16 on Hotels
Spent several days with them and I was pleased with my decision to stay at this location. - Quiet: Its not down in the heart of the city and clubs so you don't get the hustle and bustle and the noise that comes with it. Be aware that you are right next to the main road so you will hear cars and motorcycles. - Clean: The hotel is very clean and well maintained - Friendly: Everyone is very nice and helpful - Food: The food prepared was tasty and at a good price - Comfortable: The room is well done and they have hot water all the time. Bed is nice and the fridge in well stocked. I have to say the Liza was great in the dive area to help the divers with anything they could need. Anthony is a great Divemaster and I enjoyed diving with him (being an instructor I would welcome him to be my Divemaster) They clearly have the best boats in the area. Twin outboards and well designed.
3 out of 5
by John from Sydney

Mermaid Resort Sabang

Posted 05 31, 16 on Hotels
It was enjoyable & a reasonable spot.Pool was overly warm.Dive facility excellent.Food expensive.Staff indifferent
4 out of 5
by A verified traveler

decent hotel near beach

Posted 03 8, 16 on Hotels
Efficient and trusting staff, good rooms, bar, pool for diving
5 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

Very nice and clean

Posted 01 8, 16
Pros: convenience
Cons: Bath tub
Location: massage
very nice good bar and restaurant and helpful close to beach and
5 out of 5
by Jonathan

This traveler left a rating score only Posted 12 29, 15 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Mermaid is the place to stay in PG

Posted 06 30, 15
Pros: Everything. I'm a returning customer.
Location: Close to all the dive spots and night life.
Clean, central, professional staff, nice pool. Great value in Puerto Galera.
4 out of 5
by Manuel from Rancho Cucamonga, USA

I give this a B.

Posted 05 2, 15 on Hotels
The hotel is okay. The staff was helpful and accommodating. I ordered a dish that was not on the menu and they prepared it for us. The menu choices are very limited. The price is more expensive than the local prices but okay for tourists. The hotel provided two tours for us that were so enjoyable and memorable. The tour guides were both excellent. We took a lot of beautiful pictures. The room we had was on the second floor. It was clean and comfortable. There were two bath towels, two hand soap, two shampoo packs, and a drinking glass. Water was available in the refrigerator for P35. There were other stuff they were selling - like peanuts.