Ratings based on 667 Verified Reviews

3.1 out of 5
53% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 12 16, 17
Everything was fine. Only problem we had was we never received our morning wake-up call.
2 out of 5
by A verified traveler

Not a nice place

Posted 12 13, 17
Pros: Not much
I did not get the room I reserved. It was not a nice place and I am sorry to say, but I will never stay there again. We were told we had a coffee pot and there wasn't one with the room. The TV did not work in the room. It would have been nice to know the truth about the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Danbury Wisconsin

Posted 11 17, 17
It's in a good location close to where I need to be at for all my errands I need to run
Comment from Hotel Management
11 17, 17 by General Manager, Hotel Management
Dear Cal, Thank you for paying us a visit! We're delighted that our location is perfect for you. It is awesome to have earned your five-star rating. Come back and see us when you are in the area! Saad - General Manager from the Red Roof Inn Plymouth
2 out of 5
by A verified traveler from mnpls

Police activity all nite.

Posted 11 14, 17
2 people arrested on my floor alone. Felt uncomfortable and unsafe. Dirty out dated rooms. Not a good place to be at all.
Comment from Hotel Management
11 16, 17 by General Manager, Hotel Management
Thank you for notifying us of your concerns. We offer our sincerest apologies for the discomfort that you suffered as a result of the police presence. We take guest safety and security to be our foremost priority and are sorry for the disruption. We apologize as well that your room did not meet your standards and will inform our housekeeping personnel. Please allow us another opportunity to host you and change your perceptions. We look forward to it! Saad - General Manager from the Red Roof Inn Plymouth
1 out of 5
by A verified traveler from dallas

terrible service

Posted 10 30, 17
the people who work there give terrible service and are not helpful with any problems that we had. the staff was rude the building was unclean and the room looked and smelled like it hadnt been cleaned in a month.
Comment from Hotel Management
11 3, 17 by General Manager, Hotel Management
Dear Russell, We are saddened to read your review of your recent stay with us. Please accept our apologies if our service during your visit fell short in any way. It is clear that we should have been more responsive and we are sorry. We also apologize that your room did not meet your needs. We will share your feedback with our service team. Please allow us a future opportunity to demonstrate to you the true value of a stay with us by visiting us again here in the Minneapolis area. Saad - General Manager from the Red Roof Inn Plymouth
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Posted 10 24, 17
Love it There and the room is nice and the discounts is helpful send more.
Comment from Hotel Management
10 26, 17 by General Manager, Hotel Management
Dear Curtis, Thank you for coming! It is a joy to read that you had a great visit. Our friendly service, lovely accommodations, and affordable rates mean that our experience is always a great value. Come back soon! Saad - General Manager from the Red Roof Inn Plymouth
3 out of 5
Recommended
for Everyone
by A verified traveler from Glenwood MN

Basic hotel but could use updating

Posted 10 8, 17
Location: Green Mill restaurant is across the street and walking distance. We enjoyed a meal of a chicken caesar salad and shrimp pasta that was delicious!
When I booked this hotel, I did not realize that it was motel style with doors to the outside. That wasn't immediately obvious from the photos. This was an ok basic hotel but could use some updating. The rooms are very tiny but cutely remodeled. There was burn holes on the bedding and one of the drawers in the dresser fell off the front when opened. There also was no hair dryer that I could find. I was looking for a budget hotel and the price was reasonable, but I don't think we would stay in a motel style room with a door to the outside again.
Comment from Hotel Management
10 12, 17 by General Manager, Hotel Management
Dear Julie, Your feedback is appreciated as it helps us improve. We're pleased you enjoyed our remodeling efforts and that our proximity to Green Mill helped make your stay more comfortable and convenient. We're sorry to hear, however, that you felt our bedding and furniture needed some attention and that you were not able to locate a hair dryer. Please also accept our apologies for any confusion with the setup of our hotel. It is through comments like yours that we're able to make changes that benefit our guests and we'll pass your concerns to the appropriate staff members. We hope that you will reconsider and give us the change to deliver the stay you were expecting. Saad - General Manager from the Red Roof Inn Plymouth
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted 10 8, 17
Check in went smoothly. Staff was very helpful when I needed special assistance with a matter.
Comment from Hotel Management
10 9, 17 by General Manager, Hotel Management
Dear Jeff, Thank you for choosing the Red Roof Inn Minneapolis Plymouth. We are happy to know that you had a pleasant and hassle-free visit with us. We pride ourselves on our hospitable spirit as a staff, and we are glad that we could assist you when it was needed. Should your travels bring you back to the area, we look forward to serving you again. Saad - General Manager from the Red Roof Inn Plymouth
2 out of 5
by A verified traveler from Tucson, Az

Rock Hard Beds

Posted 10 3, 17
If you want budget, this the place. The beds and pillows were rock hard. Outside stairs were dark and garbage stacked around cans for 2 days. Large holes in parking lot.
Comment from Hotel Management
10 5, 17 by General Manager, Hotel Management
We understand how important a good night's sleep is when on the road and apologize that you found one of our beds to be too hard for your liking. While we understand that every guest has a personal preference when it comes to mattress support, we never like hearing that someone left without getting well-deserved rest and relaxation. We are also sorry to read that some of the garbage cans were not emptied as fast as you would have hoped. We will be sure to promptly look into this matter, as well as the stairwell lighting, and hope to have a chance to exceed your expectations next time around. Saad - General Manager from the Red Roof Inn Plymouth
3 out of 5
by A verified traveler

Posted 10 2, 17
Pros: Price
Cons: Coordinate Housekeeping and Front Desk,
Room not available till 5:20. What happened to 3pm check in. Room clerk had to go check to make sure the room was available.
Comment from Hotel Management
10 4, 17 by General Manager, Hotel Management
It is our goal to deliver an exceptional stay for all of our guests, so we are disappointed to learn about your experience. Please accept our apologies for a delayed check-in as this is not typical of our front desk procedure. Our teams will work towards a smoother process to ensure a better stay the next time you visit with us. We appreciate your feedback and hope you will come back soon. Saad - General Manager from the Red Roof Inn Plymouth