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20 reviews

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    About this area

    Hotel Masai Utama is located in Pasir Gudang. KSL City Mall and AEON Tebrau City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park. Singapore Zoo and Night Safari are also worth visiting.

    Getting around

    • JB Sentral - 17 min drive
    • Sembawang Station - 25 min drive
    • Singapore (SIN-Changi) - 45 min drive

    Restaurants

    • Where to eat
    • MU Pub & Cafe – Open daily.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    1 bar

    Family friendly

    Dry-cleaning service

    Conveniences

    Newspapers in reception

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Luggage storage

    Languages spoken

    English
    Malay

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Shower

    Entertainment

    TV channels
    LED TV

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Desk
    3.1

    Guest rating

    5 - Excellent
    1
    4 - Good
    6
    3 - Okay
    8
    2 - Mediocre
    4
    1 - Poor
    1
    3.0
    Cleanliness
    3.2
    Service and Staff
    3.0
    Amenities
    2.9
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The hotel is very old and poorly maintained. It's very noisy from 10pm to 4am as its just next to a pub.

    Stayed 1 night in Oct 2019

    3/5

      Please put tag DnD or housekeeping cleaning Atleast guest can request... Most probably have package breakfast including because the range room not satisfied that guest stay... Please put some more channel example njoi guest not boring at room... Thanks

      Stayed 2 nights in Mar 2019

      4/5 Good

        Ok for budget hotel

        Stayed 3 nights in Jan 2019

        4/5 Good

        • Liked: Staff & service

        The security personnel is friendly

        Stayed 1 night in Jul 2018

        4/5 Good

        • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

        It is good and amazing.

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