Ratings based on 1,509 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Hospitable and friendly staff from start to finish. Facility is clean and awesome quality customer service provided. Thank you.
Comment from Hotel Management
22 Apr 2024 by Farid, Hotel Management
Dear Froilan,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
by A verified traveler from Santa Rita GU
Posted 20 Apr 2024
Convenient to Mall of Asia
Comment from Hotel Management
21 Apr 2024 by Farid, Hotel Management
Dear Clinton,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Farid, Hotel Management
Dear Randy,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 19 Apr 2024
It is far from the convenient stores and restau
Comment from Hotel Management
20 Apr 2024 by Farid, Hotel Management
Dear Imee,Thank you for leaving our business with a 3 star rating!We look forward to your next visit.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
by A verified traveler from GARDEN GROVE
Posted 18 Apr 2024
The staff is friendly
Comment from Hotel Management
18 Apr 2024 by Farid, Hotel Management
Dear Ban,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating- thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Farid, Hotel Management
Dear Elmer,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Farid, Hotel Management
Dear Rechel,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating- thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
by A verified traveler
Posted 17 Apr 2024
Very nice and staff was very helpful
Comment from Hotel Management
17 Apr 2024 by Farid, Hotel Management
Dear Paul,Thank you for taking the time to share your experience with us and for giving us a 5-star review. We are delighted to hear that you had an excellent stay and that we met your expectations.Your feedback is incredibly valuable to us, as it helps us continue to provide exceptional service to our guests. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 17 Apr 2024
Stayed at the Heritage hotel for one night and I could not fault it! The staff were so friendly and helpful, dinner and breakfast were both great and our room was clean and comfortable!
Will absolutely stay again at my next layover in Manila
Comment from Hotel Management
17 Apr 2024 by Farid, Hotel Management
Dear Shelley,Thank you for taking the time to share your experience with us and for giving us a 5-star review. We are delighted to hear that you had an excellent stay and that we met your expectations.Your feedback is incredibly valuable to us, as it helps us continue to provide exceptional service to our guests. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila
by A verified traveler
Posted 16 Apr 2024
Staff are helpful
Comment from Hotel Management
17 Apr 2024 by Farid, Hotel Management
Dear Noel,Thank you for taking the time to share your experience with us and for giving a 5-star review. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila
