Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
It's a bit out of the way in Paris and requires a trip to most of the major attractions but there was great things about that. It's along the river, it's quiet. Two metro stations within 7-8 minutes. Only one working elevator can take a second if you don't want to do the stairs. Breakfast is pretty good for a chain Continental breakfast but nothing to get too excited about. Staff was helpful to answer questions and do what they could. I have terrible French and all their English was impressive.
Comment from Hotel Management
15 Apr 2024 by Sandra Guest Relation, Hotel Management
Dear Christie, Thank you for your excellent review of the Holiday Inn Express Canal de la Villette.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon,Warm regards,
by A verified traveler
Posted 24 Mar 2024
The breakfast was excellent
Comment from Hotel Management
25 Mar 2024 by Sandra - Guest Relation, Hotel Management
Dear Robyn, Thank you for taking your time to let us your review. Hope to see you soon on your next trip in Paris at the Holiday Inn Epress Canal de la Villette.Kind regards,
by A verified traveler
Posted 23 Feb 2024
It’s average for $200/night
Comment from Hotel Management
26 Feb 2024 by Sandra - Guest Relation, Hotel Management
Dear Lam, Thank you for your comment about your stay in our hotel.Your opinion is important to us and will be passed on to all staff.Our efforts regarding services to our guests remain paramount and constant.We hope to welcome you back to our hotel during your next stay in Paris.Kind regards,
by A verified traveler
Posted 29 Jan 2024
Everything good.
Comment from Hotel Management
5 Feb 2024 by Albane, Hotel Management
Thank you very much !
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Chloé BUI, Hotel Management
Dear Ann,Thanks for taking the time to leave us a review.Hope you will come back and see us soon, Best regards,Chloé BUI
by A verified traveler from Issaquah
Posted 16 Dec 2023
Comment from Hotel Management
24 Jan 2024 by Chloé BUI, Hotel Management
Dear Anil,Thank you for your comments regarding the stay in our hotel.We appreciate your taking the time to share your comments with us.Best regards,Chloé BUI
by A verified traveler
Posted 15 Dec 2023
Great staff
Comment from Hotel Management
16 Dec 2023 by Albane, Hotel Management
Thank you very much Luis !
by A verified traveler
Thanks for a great stay !
Posted 10 Dec 2023 on HotelsWe loved this hotel for our family of four. Plenty of room for us all. Good location. Staff very helpful and happy. Breakfast good without being great. Lovely area to walk around and very close to 2 Metro stations.
Comment from Hotel Management
16 Dec 2023 by Albane, Hotel Management
Dear Mel,It is a real pleasure to read your comments.We are delighted to hear that we were able to give you the high level of service everyone expects, and we will make sure to share your kind review with our front desk team. We look forward to seeing you again soon at the Holiday Inn Express Canal de la Villette.Sincerely,Albane
by A verified traveler
Posted 9 Dec 2023
Comment from Hotel Management
24 Jan 2024 by Chloé BUI, Hotel Management
Dear Stella,We are happy you decided to trust in our hotel when you made your booking and we hope to welcome you again for a next visit in Paris.Best regards,Chloé BUI
by A verified traveler
Posted 2 Dec 2023
Good area
Comment from Hotel Management
5 Dec 2023 by Sandra - Guest Relation, Hotel Management
Dear July, Thank you for your reply. Hope to welcome you again soon for your next trip in Paris at the Hotel Holiday Inn Express Canal de la Villette.Kind regards, Sandra Guest Relation
