Ratings based on 430 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Excellent
by A verified traveler
Posted 29 Mar 2024
The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great
Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water.
The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour
by A verified traveler
Posted 11 Mar 2024
All inclusive resort with everything a traveler needs in one place. Very friendly workers above and beyond service provided. The food was delicious and the entertainment, pool, room, view, & sandbar were amazing. If I can afford to, I would go back again. I will definitely recommend to my family and friends.
by A verified traveler
Posted 5 Mar 2024
Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.
by A verified traveler from San Jose
Posted 25 Feb 2024
Stayed at the water villa and it was nice and quiet. Able to relax and just enjoy the ocean.
Went Kayaking to the sandbar and it was a fun experience. Highly recommend and will book again
by A verified traveler
Posted 10 Feb 2024
Staff are very friendly . Excited was out of spring and creaky. Bathroom faucet needs repair , it was leaking when you wash your hand .
Nice and safe place to stay
by A verified traveler
Posted 30 Jan 2024
Excellent.
Only issue the shower drained slow so the water came in to rest of the bathroom.
Highly recommended
by A verified traveler
Posted 30 Jan 2024
On a positive note our room was lovely. On the down size the are building a a massive extension to the hotel next door. Work is from 8-8. We only stayed for one night, so it wasn’t an issue, we were also place right next door to the construction site. Work will be continuing for some time, so check before you book, especially if staying for more than a night. Hotel felt a little tiered but still nice. We stayed at a number of hotels during our trip, but this wasn’t up there I’m afraid, I found staff at the smaller non-chain hotels to be far more helpful. Nice but not memorable. If however you are looking for large clean safe hotel with large pool, it could be for you.
by A verified traveler
Posted 20 Jan 2024
The entire resort is absolutely beautiful! Staff was always friendly and nice! The only issue I saw (and I’m nitpicking) was that there were many missing and loose tiles in our pool access (we had a double pool access suite). Other than that everything was great! Would highly recommend and wish to go back to Princesa Garden again!
by A verified traveler
Posted 12 Jan 2024 on Wotif
We had a great time at this resort. It’s definitely 4 star rather than 5 star but we would still recommend it. The staff were very helpful and pleasant. The rooms were clean and beautifully presented. The breakfast buffet was ok, not great. There’s only one restaurant option for lunch and dinner and the food was only ok. We chose to venture into town instead for dinner.
Note there is no ‘spa’. I was expecting a wellness spa with massage, sauna etc facilities. There is an option to have a massage in your room. We didn’t do this. There are also some weights available for outdoor weight training. They advertised yoga every morning but it was on only the day we arrived.
We took some of the tours offered (extra charge) and they were excellent- especially the island hopping and underground river tours.
