Ratings based on 237 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
An incredible resort but unfortunately paid for 2 Signature Suites and one was completely different than the other. Not sure how a tree house room is considered a suite and paid the same price for the other room which was 2 times bigger.
Comment from Hotel Management
24 Apr 2024 by Reservations Team, Hotel Management
Dear valued guest, Warm greetings from Matinloc Resort!Thank you for choosing Matinloc Resort for your recent stay. We sincerely apologize if your experience did not meet your expectations. Your feedback is incredibly important to us, and we have taken note of all your concerns. Rest assured, we are committed to making improvements to our services and amenities to ensure a better experience for all our guests. We hope to have the opportunity to welcome you back to Matinloc Resort during your next visit to El nido Palawan. Your satisfaction is our utmost priority, and we would be delighted to have the chance to exceed your expectations in the future. Thank you once again for your valuable feedback. Warm regards, Matinloc Resort
by A verified traveler
Posted 25 Mar 2024
The staff was exceptional. If you want a true getaway from it all this place is it. Not much to do but sit at the beach, swim in the ocean, or in the two pools. Wish there were more dining options on site, but the smoothies and juices were excellent!
Comment from Hotel Management
24 Apr 2024 by Reservations Team, Hotel Management
Dear valued guests,Warm greetings from Matinloc Resort!We extend our heartfelt gratitude to you for choosing to stay at our resort during your recent visit. It was a pleasure to have you as our guest, and we sincerely appreciate the opportunity to accommodate you.Ensuring an exceptional experience for our guests is our utmost priority, and your satisfaction means the world to us, and receiving positive feedback from our valued guests inspires us to continually enhance our services and facilities.Thank you once again for choosing Matinloc Resort. It was a pleasure to host you, and we look forward to welcoming you back in the future.Please feel free to contact us for your next visit.Warm regards,Matinloc Resort
by A verified traveler
Posted 12 Mar 2024
Quiet and private, beautiful architecture and wonderful staffs
Comment from Hotel Management
24 Apr 2024 by Reservations Team, Hotel Management
Dear valued guests,Warm greetings from Matinloc Resort!We extend our heartfelt gratitude to you for choosing to stay at our resort during your recent visit. It was a pleasure to have you as our guest, and we sincerely appreciate the opportunity to accommodate you.Ensuring an exceptional experience for our guests is our utmost priority, and your satisfaction means the world to us, and receiving positive feedback from our valued guests inspires us to continually enhance our services and facilities.Thank you once again for choosing Matinloc Resort. It was a pleasure to host you, and we look forward to welcoming you back in the future.Please feel free to contact us for your next visit.Warm regards,Matinloc Resort
by A verified traveler
Posted 24 Feb 2024
Secluded, private resort, luxurious rooms just feet from the ocean, beach faces east for gorgeous sunrises
by A verified traveler
Perfection
Posted 18 Jan 2024 on HotelsFantastic stay. Everything was amazing and the staff were so helpful and attentive. The views are incredible. Couldn't fault it.
Comment from Hotel Management
3 Feb 2024 by Don, Hotel Management
Dear Ashley,Thank you for your kind words! We're thrilled to hear that you had a fantastic stay, found everything amazing, and experienced attentive and helpful staff. The incredible views are indeed a special touch. Your positive feedback means a lot to us. We look forward to welcoming you back for another wonderful experience.Best regards,
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 27 Dec 2023
Amazing. Incredibly attentive staff, beautiful and LARGE room, and most important all, stunning beauty.
As many others have noted, it's a dry resort and they don't sell alcohol on premises, so if you want to drink just get some drinks to bring in El Nido.
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 22 Nov 2023
It was relaxing and peaceful. I loved being able to walk out of the villa and beach a few feet away or listen ti the waves from the fromt room.
by A verified traveler
Posted 18 Nov 2023
Matinloc island is stunning and the staff are really friendly at the hotel. However, the property does need some renovations. There were broken boards around the pool and the building my room was in seemed to be “abandoned” on the floors above. It was strange that just the bottom floor rooms were complete and upstairs was neglected. My toilet dripped and would wake me up. I asked if this could be looked at but it wasn’t. My AC also stopped working for the last night.
Also the food was a let down. With only one restaurant, it was disappointing that the food was really not a highlight. Breakfast was a buffet but was cold and had flies over the open food. Lunch and dinner had similar menus but overall weren’t enjoyable. I understand being on a private island has restrictions but it was disappointing. The no alcohol didn’t bother me at all and many other guests brought their own.
Overall a stunning location with friendly staff but I wouldn’t necessarily recommend based on the reasons above.
