Ratings based on 997 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Top notch customer service and comfort. Great shuttle service for Disney parks.
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 13 Feb 2024
Beautiful property and wonderful team makes the stay comfortable and relaxing.
Comment from Hotel Management
15 Feb 2024 by General Manager, Hotel Management
Dear Peter,We're so happy to know that our wonderful team members helped make your visit that much better and that you had a great time overall! Please consider coming back to join us again in the future; we're confident that we can deliver another amazing stay. Best regards,Waldorf Astoria Guest Services Team
by A verified traveler
Posted 2 Feb 2024
Cost of property and facilities don’t add up. Not a place i would stay again
Comment from Hotel Management
5 Feb 2024 by General Manager , Hotel Management
Dear Muhammad,While we always appreciate hearing from our guests, we are sorry our offerings didn't meet your expectations. We are grateful for your time and wish you well as your travels continue.Best regards,Waldorf Astoria Guest Services Team
by A verified traveler
Posted 28 Jan 2024
The best service in the world!
Comment from Hotel Management
30 Jan 2024 by General Manager, Hotel Management
Dear Omar,Thank you for choosing to stay with us at Waldorf Astoria Orlando. Our staff will be delighted to hear your glowing review. We strive to provide incredible service, and it is wonderful to hear that we provided that to you. Please come back soon for another five-star stay.Best regards,Waldorf Astoria Guest Services Team
by A verified traveler
Posted 29 Dec 2023
Our room was so gorgeous and recently renovated. The breakfast buffet was so delicious- we will definitely be back again!
Comment from Hotel Management
2 Jan 2024 by General Manager, Hotel Management
Dear Bethany,Thanks so much for your lovely review of Waldorf Astoria Orlando! We're thrilled you enjoyed your stay, including our beautiful rooms and tasty breakfast buffet. We'd love to welcome you back soon. Best regards,Waldorf Astoria Guest Services Team
by A verified traveler
Posted 24 Dec 2023 on Orbitz
There were more kids than adults. There is limited activities for children. So they played on the hammocks, threw balls in the pool, and the hot tub was always full of children. I even saw an infant in the hot tub. Kids running, wrestling on the floor of the bar at 9pm and screaming in hallways. No one said tha thing. We will not be back.
Comment from Hotel Management
26 Dec 2023 by General Manager, Hotel Management
Dear Jennifer,Thank you for taking the time to share your observations about your stay. We understand the importance of a balanced and comfortable atmosphere and appreciate your feedback. Your comments will help us improve our guest experience, and we are committed to ensuring everyone has a pleasant stay. While we are disappointed that you do not plan on returning, we value your input and will use it to enhance our service for all guests.Best regards,Waldorf Astoria Guest Services Team
by A verified traveler
Posted 23 Dec 2023
The staff are wonderfully friendly, and the room is impeccably clean!
Comment from Hotel Management
25 Dec 2023 by General Manager, Hotel Management
Dear Lei,It was such a pleasure to welcome you to Waldorf Astoria Orlando. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Additionally, we take great pride in the high standards of cleanliness we adhere to, so we appreciate you mentioning this to your fellow travelers. Thank you for your glowing review, and we hope to welcome you back in the future.Best regards,Waldorf Astoria Guest Services Team
by A verified traveler
Posted 14 Dec 2023 on Hotels
