Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
The property has a lot of renovations going on. The staff is world class though! And anything you need they are on it. Nice spacious rooms.
Comment from Hotel Management
13 Apr 2024 by V.S, Hotel Management
Thank you for your kind comments about our hotel and our team members. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit!
by A verified traveler
Posted 4 Apr 2024
Great hotel for a universal studios trip
Comment from Hotel Management
5 Apr 2024 by V.S, Hotel Management
Thank you for sharing your experience!Our Italian ambiance and cuisine certainly set us apart from the crowd, and we are glad you enjoyed it all. As you mention, our exclusive on-site benefits of Early Park admission and Universal Express truly are icing on the cake. It is an honor to be recommended by you, and we hope you can visit us again soon. Ciao!
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
8 Apr 2024 by V.S, Hotel Management
Thank you for your review.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Loews Portofino Bay Hotel, Hotel Management
Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Portofino Bay at Universal Orlando Resort soon!
by A verified traveler
Posted 4 Mar 2024
Amazing , very easy park access
Comment from Hotel Management
31 Mar 2024 by Loews Portofino Bay Hotel, Hotel Management
Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Portofino Bay at Universal Orlando Resort soon!
by A verified traveler
Posted 7 Feb 2024
Comment from Hotel Management
31 Mar 2024 by Loews Portofino Bay Hotel, Hotel Management
Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Portofino Bay at Universal Orlando Resort soon!
by A verified traveler
Posted 4 Feb 2024
Comment from Hotel Management
31 Mar 2024 by Loews Portofino Bay Hotel, Hotel Management
Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Portofino Bay at Universal Orlando Resort soon!
by A verified traveler
Posted 3 Feb 2024
Comment from Hotel Management
31 Mar 2024 by Loews Portofino Bay Hotel, Hotel Management
Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Portofino Bay at Universal Orlando Resort soon!
by A verified traveler
Posted 26 Jan 2024
Sal's was wonderful.
Comment from Hotel Management
5 Apr 2024 by V.S, Hotel Management
Thank you for your comments.
by A verified traveler from Brooklyn
Posted 24 Jan 2024
Loved it
Comment from Hotel Management
5 Apr 2024 by V.S, Hotel Management
Grazie Mile!
