Ratings based on 993 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 4 Mar 2024
Amazing , very easy park access
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 4 Feb 2024
by A verified traveler
Posted 3 Feb 2024
by A verified traveler
Posted 26 Jan 2024
Sal's was wonderful.
by A verified traveler from Brooklyn
Posted 24 Jan 2024
Loved it
by A verified traveler
Posted 21 Jan 2024
Horrible experience.
The hotel is rated high but is very simple and very old. The rooms are super simple and we had an “upgraded room”. The room was not ready for 5 people as we reserved, rather for 4 people. We had to ask for the rolling bed and waited for half an hour to receive it. Room service- tried to order on Saturday evening and had to wait 1:45 for the food! We got dirty bath robes. We didn’t have any conditioner and the shampoo is just not a shampoo. It’s fragrant water( Does not lather). The carpet stinks and old.in the morning for breakfast we had to wait an hour! To be seated. The restaurants did not welcome walk ins and they only accept reservations. The Starbucks branch is the WORST I have ever been too as far as service and staff.
The only reason to sleep there would be the fast pass you receive. Will try the other two hotels next time. Not coming back, you do not get what you pay for which is $500 per night.
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by A verified traveler
Posted 27 Dec 2023
by A verified traveler
Posted 27 Dec 2023 on Hotels