Ratings based on 1,000 Verified Reviews

4.5 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Dec 2022
I have stayed at most of the Disney resort hotels over the last several years, and this is definitely one of my favorites! The staff, rooms, grounds, and amenities were all top shelf. The resort’s proximity to Magic Kingdom and access to the monorail system were also bonuses. Highly recommend!
5 out of 5
by A verified traveler

Posted 26 Sep 2022 on Hotels
Exceptionally fine hotel with service to match. On the monorail to all the parks, makes everything easy.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Sep 2022
5 out of 5
by A verified traveler

Posted 31 Aug 2022
Mmmht read d hi
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2022 on Hotels
3 out of 5
by A verified traveler

Posted 12 Aug 2022
We stayed in Conch Key and it seemed like this location might have been a little more ignored than others. They were very accommodating with getting the types of rooms we need to be adjoining and have very welcoming safe at the front door. Other than one other waitress this seemed to be the only area they focused on there customers satisfaction. We had multiple appliances that were broken (coffee machine and blow drier). The laundry facilities were very dirty. Out of all of our food we had the food at the cafe and mobile order was the worst in comparison to all the wonder restaurants the parks offered. Overall we were pretty disappointed since other resorts had more reliable transportation. Our buses took three times as long. The only highlight is the view of the fireworks every night but I can imagine that is possible to see from other resorts as well. We’re pretty disappointed when everything else in the parks and other resorts “wowed” us.
4 out of 5
by A verified traveler from Cabo Rojo

This traveler left a rating score only Posted 11 Aug 2022
5 out of 5
by A verified traveler

Posted 5 Aug 2022
Good experience, we enjoyed the room, some of the restaurants, good quality of food but we had no interactions with ANY Disney character. Having younger kids, that was a boomer