Ratings based on 1,795 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 26 Mar 2024
This hotel was amazing. It was the best location and the staff were always friendly and accommodating. I would recommend this place for anyone's trip.
Comment from Hotel Management
27 Mar 2024 by Assistant General Manager, Hotel Management
Aloha Jessicka,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear that you enjoyed our accessible location and welcoming associates. It was our pleasure to host you and we can't wait to have the opportunity to welcome you back in the near future.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Assistant General Manager, Hotel Management
Aloha Nadezhda,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to learn that you have given us a high rating. It was a pleasure to have you as our guest, and we look forward to your return.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 24 Mar 2024
Room was nice staff was very good. Liked that it was pretty centrally located to many things.
Comment from Hotel Management
27 Mar 2024 by Assistant General Manager, Hotel Management
Aloha Jeffery,Mahalo for choosing Holiday Inn Express Waikiki. We are delighted to hear about your perfect rating. We're also glad you liked our accessible location and welcoming associates. It was a pleasure hosting you and we look forward to welcoming you back soon.Mahalo,John QuijanoAssistant General Manager
by A verified traveler from Highland
Posted 24 Mar 2024
The property was in a good Location,but the room was small
Comment from Hotel Management
24 Mar 2024 by Assistant General Manager, Hotel Management
Aloha HOWARD,Mahalo for choosing to stay with us. We're glad you liked our accessible location. However, we are very sorry if we fell short of your expectations. We've shared your comments with the relevant department for future improvements. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 24 Mar 2024
d
Comment from Hotel Management
24 Mar 2024 by Assistant General Manager, Hotel Management
Aloha David,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear you enjoyed your visit. Hosting you was an absolute pleasure, and we are already looking forward to your next visit.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 24 Mar 2024
Breakfast was ok ok but location was great
Comment from Hotel Management
24 Mar 2024 by Assistant General Manager, Hotel Management
Aloha Vikas,Mahalo for choosing to stay with us. We're delighted you liked our accessible location. However, we are very sorry if we did not fully meet your expectations. We'll be sharing your comments with the relevant department for future improvements. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Assistant General Manager, Hotel Management
Aloha Alice,Mahalo for choosing Holiday Inn Express Waikiki. We are delighted to hear about your high rating. It was a pleasure hosting you and we look forward to welcoming you back soon.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 23 Mar 2024
Great
Comment from Hotel Management
24 Mar 2024 by Assistant General Manager, Hotel Management
Aloha Leonard,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear your feedback about your excellent visit and the outstanding service offered by our friendly associates. Hosting you was an absolute pleasure, and we are already looking forward to your next visit.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 23 Mar 2024
Good location within walking distance to busy part of Waikiki. Pretty decent breakfast too with lots of seatings (with option of indoor as it can be quite windy out).
Comment from Hotel Management
27 Mar 2024 by Assistant General Manager, Hotel Management
Aloha Rony,Mahalo for choosing Holiday Inn Express Waikiki. We are delighted to hear that you found our location to be convenient and enjoyed our breakfast choices. It was a pleasure to have you as our guest, and we look forward to your return.Mahalo,John QuijanoAssistant General Manager