Ratings based on 2,683 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Very friendly welcoming! Good location !
by A verified traveler
Posted 18 Apr 2024
Kind of bad because housekeeper did not come to my room and was pretty dirty and front desk would not give us completely what we need like first aid Band-Aids. They made us walk all the way down to the lobby to get that other than those things. Everything was pretty good.
Comment from Hotel Management
23 Apr 2024 by Kim Asuncion, Hotel Management
Aloha Jennifer, We regret to have left you with this impression. Our staff is trained to provide guests with service that is representative of the aloha spirit, and we apologize that this wasn’t the case for you. We appreciate your candid feedback and have shared it with our team.With Aloha, Kim AsuncionHotel Manager
by A verified traveler from Seattle
Posted 16 Apr 2024
Very convenient location and comes with great amenities for family trip. The view from our unit was a great upgrade too (city, mountain and ocean). Thank you Aston Waikiki Sunset for the hassle free experience.
by A verified traveler
Posted 14 Apr 2024
I always enjoy my stay at the Waikiki Sunset -(stayed at least a dozen times - friendly helpful staff … clean and tidy suites… it’s a great option
Comment from Hotel Management
14 Apr 2024 by Guest Service Supervisor, Hotel Management
Aloha Gary,Thank you for sharing your positive experience with us! We're delighted to hear that you've enjoyed your stays at the Waikiki Sunset and that our friendly staff and clean suites have contributed to making your visits memorable. We look forward to welcoming you back for many more enjoyable stays in the future!Mahalo
by A verified traveler
Posted 12 Apr 2024
Property was dated. But for our purposes and budget was good. Proximity to the beach was great
Comment from Hotel Management
12 Apr 2024 by Guest Service Supervisor, Hotel Management
Aloha, Thank you for sharing your experience!Mahalo
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Kim Asuncion, Hotel Management
Aloha Betty, Mahalo for rating your recent stay with us! We hope to welcome you back very soon. With Aloha, Kim AsuncionHotel Manager
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
11 Apr 2024 by Guest Service Supervisor, Hotel Management
Aloha,Thank you for your review and for awarding us 4 stars! Mahalo
by A verified traveler
Posted 6 Apr 2024
Well maintained for older property. Room was clean, check in and out was effortless, and staff were professional.
Comment from Hotel Management
11 Apr 2024 by Guest Service Supervisor, Hotel Management
Aloha, We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Mahalo
by A verified traveler from Mountain View
Posted 5 Apr 2024
The room has a spacious kitchen, which is a great plus. Parking infrastructure can be improved.
Comment from Hotel Management
11 Apr 2024 by Guest Service Supervisor, Hotel Management
Aloha, Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Mahalo
by A verified traveler
Posted 4 Apr 2024
It was close to places. Very clean though furnishings were a bit old. Staff was very helpful.
Comment from Hotel Management
5 Apr 2024 by Guest Service Supervisor, Hotel Management
Aloha Robert,Thank you for awarding us with 5 stars! We're delighted to hear that you had a fantastic experience during your stay. Your kind words mean the world to us. We can't wait to have you back for another memorable visit!Mahalo
