Ratings based on 2,004 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
Walking distance to everything
Comment from Hotel Management
29 Mar 2024 by Guest Services, Hotel Management
Aloha Jose, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services
by A verified traveler
Posted 27 Mar 2024
The property was beautiful. Everything we hoped for and more. I would definitely stay here again. Service was great. Dandan the housekeeping manager went out of her way to make sure we were well looked after. The Swell pool bar had great dj’s, great food and cocktails. The gym had plenty of machines and free weights. The room was impeccable. The view was majestic, the location was ideal to walk to restaurants and shopping. Can’t say enough about how great our stay was.
Comment from Hotel Management
29 Mar 2024 by Guest Services, Hotel Management
Aloha Hafiz, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our exquisite facilities and comfortable room. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Guest Services, Hotel Management
Aloha Vince,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services
by A verified traveler
Posted 26 Mar 2024
I had two unpleasant and unprofessional experience with two different staff members in the 4 nights there. Brought it up to management and their follow thru was horrible. I will never stay at this property again because of it and don’t recommend it to anyone as there are plenty better options around.
Comment from Hotel Management
27 Mar 2024 by Guest Services, Hotel Management
Aloha Doug,Mahalo for choosing to stay with us and for bringing this matter to our attention. We sincerely apologize for not surpassing your expectations. Our utmost focus is on delivering an outstanding guest experience, and your feedback holds immense importance to us. We will promptly inform the appropriate department and take additional measures to address this issue. If you would like to engage in a further conversation about your stay, please don't hesitate to contact us directly and ask for the Manager On Duty. Please accept our deepest apologies, and we look forward to the opportunity to welcome you back in the future.Mahalo nui loa,Guest Services
by A verified traveler
Posted 26 Mar 2024
Very great location.
Comment from Hotel Management
27 Mar 2024 by Guest Services, Hotel Management
Aloha Johanna, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We're also thrilled you liked our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Guest Services, Hotel Management
Aloha Katherina,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Guest Services, Hotel Management
Aloha Zhigang, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted to receive your favorable feedback and acknowledge that you had a splendid visit. It is truly an honor to have been your host, and we look forward to your next visit.Mahalo nui loa,Guest Services
by A verified traveler
Posted 22 Mar 2024
Great resort
Comment from Hotel Management
24 Mar 2024 by Guest Services, Hotel Management
Aloha Sandra, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services
by A verified traveler from Silverdale
Posted 21 Mar 2024
The property is great. We loved that there are restaurants and stores in the hotel. We have kids so it was great to walk to the ABC store to grab milk. The kids loved the fish tank.
We wish there were more kids activities aside from the pool.
Comment from Hotel Management
22 Mar 2024 by Guest Services, Hotel Management
Aloha Marquis, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed our perfect location and exquisite amenities. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services
by A verified traveler
Posted 20 Mar 2024
Very nice !!!!
Comment from Hotel Management
22 Mar 2024 by Guest Services, Hotel Management
Aloha Volodymyr, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful stay. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services