Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Check in was fast easy and friendly
Comment from Hotel Management
20 Apr 2024 by General Manager, Hotel Management
Dear Joseph, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are thrilled that our seamless check-in service and intuitive front desk associates exceeded your expectations. Thank you once more for your gracious feedback, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 17 Apr 2024
Shower curtain too short. Toilet plugs easily,low water flow.
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
Dear Susan, Thank you for choosing us for your D.C. visit. We are pleased you enjoyed your overall stay. We are grateful for your specific feedback, and we will share your comments with the appropriate individuals as we continually strive to improve our guest experience. It was a pleasure accommodating you, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
19 Apr 2024 by General Manager, Hotel Management
Dear Arthur, Thank you for choosing us and for sharing your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 13 Apr 2024
Elegant high quality hotel with good food and services.
Comment from Hotel Management
14 Apr 2024 by GENERAL MANAGER, Hotel Management
Dear Suzanne, We are glad to know that you enjoyed your stay at The Westin Washington Dulles Airport and that your delicious dining experience at our in-house restaurant, Padella, made your visit even more special. All credit goes to our excellent chefs, who work very hard to create innovative, wholesome dishes in a sophisticated, high-energy atmosphere. We hope you will revisit the next time you are in the area.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Anne, Thank you for choosing The Westin Washington Dulles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 9 Apr 2024
Stayed here on business for two days. Very polite staff, attentive restaurant manager and wait staff. Tasty and expansive breakfast buffet.In regards to the room itself, beds were super comfy, rooms were clean and spacious. I loved the bedside lavender oil roll on and all of the attention given to a good night sleep. For example, the bedtime/wellness beverage and food menu offerings.
Overall a nice stay.
Comment from Hotel Management
9 Apr 2024 by General Manager, Hotel Management
Dear Anika, Thank you for sharing your feedback regarding your business stay at The Westin Washington Dulles Airport. We are thrilled to read your generous compliments, and we are pleased you loved our spacious, impeccable guestrooms and our signature Westin Heavenly Bed. Our devoted associates are committed to providing intuitive and thoughtful hospitality, and we appreciate you for recognizing all that they do. Thank you again for the perfect rating, and we look forward to welcoming you back for another enriching experience.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 8 Apr 2024
Property is run down. Furniture in lobby is dirty with rips. It’s in need of a refresh. Rooms are just ok. It is very convenient for traveling.
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Stephanie, Thank you for sharing your thoughtful review. While we appreciate knowing you liked our optimal location, we apologize for not meeting your expectations with our accommodations. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. Thank you again for your feedback, and we hope you will return as we would welcome another opportunity to show you why we are a great choice when visiting the area.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 8 Apr 2024
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Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Ahmad, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. We loved accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 7 Apr 2024
Stayed one night. It was great for what we needed
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Catherine, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 6 Apr 2024
Great nice place. Shuttle service is excellent and on time.
Comment from Hotel Management
7 Apr 2024 by General Manager, Hotel Management
Dear Larry, Thank you for your great review of The Westin Washington Dulles Airport. We are pleased that our thoughtfully crafted property enhanced your stay and that you particularly enjoyed the shuttle service we provide to the airport and local corporate offices. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager
