Ratings based on 1,000 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2022
by A verified traveler
Posted 12 Jul 2021
Comment from Hotel Management
24 Jul 2021 by General Manager, Hotel Management
Dear Guest, thank you for the perfect rating. We are glad to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Key Bridge Marriott, and we appreciate your feedback.
S. Moore,
General Manager
by A verified traveler
Posted 10 Jul 2021
Ideal location. Property is being closed down July 11th for 18 months of rennovations!
by A verified traveler
In DC for the fourth
Posted 8 Jul 2021 on HotelsLocation is fantastic. Close to Georgetown. Two blocks to Reselyyn metro. Access is super easy. The problem is the hotel needs some love. Superficially paint is fresh, furniture current. But it feel a bit tired. Halls are dark. It feels just ignored. And it shouldn't. Don't get me wrong... I'ld stay there again. It just doesn't feel current. No problems recommending. Safe. Quit. Just a little dated.
Comment from Hotel Management
8 Jul 2021 by General Manager, Hotel Management
Dear Robert, thank you for choosing to stay at Key Bridge Marriott. We appreciate you sharing how much you enjoyed your visit and our great location. We love knowing you could take advantage of our prime Key Bridge location to explore Rosslyn, Virginia, and our nation's capital, Washington, D.C. However, we are sorry you were disappointed with some aspects. We strive to maintain high standards, not only in service but also in maintaining the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. Thank you again for your feedback.
S. Moore,
General Manager
by A verified traveler
Posted 6 Jul 2021 on Travelocity
Front desk staff in the morning was absolutely unhelpful and unprofessional and rude. After a night of loud noise in the hallway, found trash littered and luggage carrying-cart in the middle of the hall way, went to let the front people know and ask to clean up, all she, the staff person said was “we are short staffed”. No apology or “we’ll take care of it ASAP, etc. she was annoyed we brought up the issue so early in the morning, it seemed.
Comment from Hotel Management
8 Jul 2021 by General Manager, Hotel Management
Dear Guest, thank you for choosing to stay at our hotel. Please accept our apologies for the behavior of our associates, and we appreciate you mentioning it to us. We also apologize for the noise issue you experienced during your visit and for any inconvenience it caused. Thank you again for your feedback.
S. Moore,
General Manager
by A verified traveler
Posted 5 Jul 2021
It was very convenient! Georgetown and restaurants was only a bridge away. The best part was watching the 4th of July fireworks on key bridge!
Comment from Hotel Management
6 Jul 2021 by General Manager, Hotel Management
Dear Guest, thank you for choosing to stay at Key Bridge Marriott. We are glad to know you enjoyed your overall stay with us, and you were especially pleased with our excellent location. Thank you again for your feedback.
S. Moore,
General Manager
by A verified traveler
Posted 1 Jul 2021 on Hotels
Open your bar and restaurant otherwise I will book a hotel closer to amenities.
Comment from Hotel Management
4 Jul 2021 by Manager, Hotel Management
Dear Scott,
Thank you for choosing our hotel for your recent stay and for taking the time to post your feedback. We regret any disappointment with some of our amenities not being available during your stay due to the current circumstances. Everything we do is in our guests' and associates' best interest, and we are very grateful for your patience. Thank you once more, and we wish you all the best with your travels.
S. Moore
General Manager
by A verified traveler
Posted 29 Jun 2021
Although the property needs updates, the staff and location are excellent.
Comment from Hotel Management
30 Jun 2021 by General Manager, Hotel Management
Dear Guest, thank you for the generous rating of our hotel, the Key Bridge Marriott. We are delighted you enjoyed our excellent location and courteous associates. We are grateful for your additional feedback, and we will share it with the appropriate individuals for the future modernization of our hotel. It was a pleasure hosting your visit, and we look forward to welcoming you again soon.
S. Moore,
General Manager
by A verified traveler
Posted 27 Jun 2021 on Hotels
Comment from Hotel Management
28 Jun 2021 by General Manager, Hotel Management
Dear Camden, thank you for rating your stay at the Key Bridge Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.
S. Moore,
General Manager
by A verified traveler
Posted 24 Jun 2021
Comment from Hotel Management
5 Jul 2021 by General Manager, Hotel Management
Dear Guest, we are delighted you had a great stay at Key Bridge Marriott. Thank you for the kind rating, and we appreciate your feedback.
S. Moore,
General Manager
