Ratings based on 943 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 13 Apr 2024
Larry the late night Front Desk goes above and beyond to help guests. He made my night when I arrived at 12:30 AM
by A verified traveler
Posted 8 Apr 2024
I was very pleased with the room we stayed in. The only thing I missed was having a microwave in the room for convience.
Comment from Hotel Management
9 Apr 2024 by Sarah J, Hotel Management
Thank you for your feedback! We do have a microwave available in the lobby, but also have some microwaves available upon request for rooms. Should you return, please request one - while we cannot guarantee availability, we will do our best to accommodate.
by A verified traveler
Posted 4 Apr 2024
This hotel was phenomenal! Trust me when I say, THIS PLACE IS A MUST STAY!!
Comment from Hotel Management
9 Apr 2024 by Sarah J, Hotel Management
Thank you so much for your kind words about our Courtyard! I am so glad to hear you enjoyed your stay and we look forward to seeing you again!
by A verified traveler
Posted 30 Mar 2024
Great all around -- was able to check in a few mins earlier. Near fast food and conveinent stores too
by A verified traveler
Posted 24 Mar 2024
My stay at the Courtyard by Marriott, Herdon Reston was nothing short of exceptional. The room was clean and bed super comfortable! I must say, that Bernie at the front desk is wonderful. She was professional, personable, helpful and just genuinely kind and helpful through our stay. I trluly appreciated the shuttle service as a huge convenience. I would stay here again.
Comment from Hotel Management
9 Apr 2024 by Sarah J, Hotel Management
We are so fortunate to have such a great team that takes Marriott service very seriously. I am glad to hear that you were able to experience Bernie's exceptional service and we do hope to see you again.
by A verified traveler
Posted 16 Mar 2024
I stayed here for a business trip and would likely stay here again. It was close to the Metro, had clean rooms, and was quiet.
by A verified traveler
Posted 14 Mar 2024
Excellent
by A verified traveler
Posted 9 Mar 2024
Heating in room didn't work also TV in bedroom didn't work. Charlese tried to repair, realized she could not fix them. Moved us from room # 138 to room # 238. After that everything was wonderful.
Comment from Hotel Management
9 Apr 2024 by Sarah J, Hotel Management
I am so sorry for the issues you experienced in your first room, and glad to hear that our team was able to help turn it around. Thank you for staying with us and we hope to see you again in the future!
by A verified traveler
Posted 27 Feb 2024
