Ratings based on 27 Verified Reviews

4.1 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore (NZ)

Amazing location, nice food. great staff

Posted 07 11, 17
Pros: Rooms were ample for 2 families of 4 staying. Had adjoining rooms which were like apartments. Balconies & living rooms. Fireplace was a nice touch.
Cons: Better directions at the gate at arrival to understand where to go.
Location: Hiking, walks, mountain views
Unique experience to stay on Mt Kinabalu base. Spacious accommodation. We drove across from Sandakan and worth the adventure.
4 out of 5
Recommended
for Everyone
by A verified traveler from KL

Nice resort inside Kinabalu Park

Posted 12 5, 16
The two rooms villa is built on the slope with the living room located at the lower floor. The living room is very spacious with a large balcony overseeing the rainforests. The bedrooms are of good size with comfortable bedding and a heater is provided in each room. Nonetheless, would be great if the resort could improve the conditions of the kitchen as well as to provide better amenities in it, such as providing plates, cutlery and other simple cooking utensils.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia, Penang

good view of the Mt Kinabalu from the chalet

Posted 11 15, 16
Pros: fresh air and natural beauty. Fireplace at Liwagu Restaurant. Good service.
Cons: poor water pressure during peak season
Location: Desa Dairy Farm, Kundasang War Memorial
Limited parking space at registration office. Overall a relaxing holiday place for family.
5 out of 5
by A verified traveler

Excellent lodge, beautiful, clean, close to nature

Posted 11 9, 16 on Hotels
Lodge was spacious and nice. Comfortable and relaxing with it being close to nature.
5 out of 5
by A verified traveler

Great escapades

Posted 06 4, 16 on Hotels
Great escapades
5 out of 5
by Shaun

This traveler left a rating score only Posted 06 3, 16 on Hotels
4 out of 5
by Natalie from Kota Kinabalu, Sabah

Pleasant stay with beautiful weather

Posted 01 6, 16 on Hotels
The stay was pleasant and enjoyable. The Nepenthes chalet might require a bit of upgrade in its toilet especially on the plumbing. Toiletries ie soap for bathing and toilet roll were inadequate for 4 persons staying in a chalet.
4 out of 5
by YEE MIN

Posted 12 31, 15 on Hotels
Good
4 out of 5
by Shy Jiin from Kota Kinabalu

2 nights stay in Dec 2015

Posted 12 13, 15 on Hotels
Good: Bedrooms and living room spacious, clean and comfortable. Located inside Kinabalu Park, it is very convenient. Staffs are polite and helpful. Bad: the lighting is very warm (yellowish), which make it look a bit dark, especially at the shower area.
4 out of 5
by Daniel from Kuala Lumpur

Posted 11 13, 15 on Hotels
This is a solid three star hotel. The location is amazing at Kinabalu park. The rooms are nice and very comfortable. Breakfast was good but lunch / dinner food was just OK. The lodge and restaurants are nice places to relax. The staff are extremely friendly and helpful. Recommend!