Ratings based on 991 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
Stayed with my kids felt safe, good breakfast and very clean
by A verified traveler
Posted 22 Mar 2024
Nice variety of breakfast offered. Friendly and helpful staff. A bit noisy with traffic due to being close to airport.
by A verified traveler
Posted 21 Mar 2024
bugs and other peoples personal belongings in room
by A verified traveler
Posted 2 Mar 2024
The room smelled like weed and urine. Toilet was not functioning properly. Absolutely horrible stay.
by A verified traveler
Posted 2 Mar 2024
The Expedia listing for this place needs to change. It said fridge and microwave there is neither. it says fitness center it's a couple bikes and treadmills. The breakfast was waffles, cereal and English muffins. I have a queen bed at home and felt cramped in this queen bed, don't think it's a queen! My room was a little dirty the mirror is disgusting, there are broken card swipes to enter the building. We were looking for a nice quaint little getaway during a work event in the cities. This showed good reviews and amenities when I looked. I will never be back here again and we hotel often. I should have paid the extra money for a name brand hotel like Holiday in or Marriot but being it was kind of a staycation decided here, won't make that mistake again. Also noticed they don't respond to the negative reviews only ones that make them look good, should maybe reach out to the upset people too cause they are the ones who tell people to or not to stay at your hotel.
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 25 Feb 2024
I was put in a room that had an adjoining room wherein the door to the adjoining room would not lock. I was given another room, and upon entering that room, it was freezing cold in the room, I went to the front desk and told them I wanted to cancel my reservation because of the conditions. No apology was given and I was told I would have to call Expedia for that. Expedia advised me they would email me their response in 3 business days. No guarantees of a refund. Never again.
by A verified traveler
Posted 23 Feb 2024
by A verified traveler
Posted 19 Feb 2024
The airplane noise was loud, and our heater wasnt working properly but overall I would stay here again.
Comment from Hotel Management
20 Feb 2024 by GM, Hotel Management
Dear Jennifer ,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Eagan/St Paul. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Chad SchuhmacherGeneral ManagerMicrotel, Eagan
by A verified traveler
Posted 19 Feb 2024