Ratings based on 26 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Little oasis in puerto galera
Posted 10 Sep 2023 on HotelsThe customer service have been amazing. The staff have promptly replied to all of my inquiries through messenger. The location has a private beach and guests are free to use their snorkelling gear. Although the beach is a little bit rocky, the marine life underneath is alive, perfect to snorkel around. The food was great too! Overall, I would highly recommend this to my friends and family 10/10!
by A verified traveler from las vegas
Posted 3 Sep 2022 on Orbitz
by A verified traveler from good
Romantic location
Posted 31 Jan 2019 on HotelsWe loved this place, Facilities were excellent and the villa room is a must..
Staff gave a 100% lovely people very help full and an asset... extended our stay for another 2 days total to 5 days. If your looking for peace and quite this place is a must to visit..
Many than is to all the staff lovely people..
Regards
Dennis and Anna
Comment from Hotel Management
6 Feb 2019 by VVV Team, Hotel Management
Hello Dennis and Anna,
Thank you for choosing our hotel, and for writing amazing reviews about our placed! Our staff is usually known for being attentive and friendly staff, who treats each guest with the same respect and as a family. Looking forward to seeing you again soon.
Kind Regards,
Aiza
Reservations Officer
by A verified traveler
Love the views
Posted 2 Dec 2018 on HotelsReally enjoyed this romantic stay at a smaller boutique hotel. The location is a challenge to get to and the beach is off site. But those both led to being less crowded and more personal care by the staff. Loved the views here. Well worth the visit.
Comment from Hotel Management
5 Dec 2018 by VVV Team, Hotel Management
Hello Philip,
Thank you for your review and for choosing our hotel. I' am pleased to hear that you liked the views and how secluded our place are. Love to hear also that our staff made your stay pleasant. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.
Kind Regards,
Aiza
Reservations Officer
by A verified traveler from manila
disappointing Wanna-be resort
Posted 14 Feb 2018 on Orbitz
Pros: Nothing! But the staff are excellent
Cons: As retired hotel executive from the US, I would suggest the owner hire a hotel consultant as the physical plant is good but lacks in depth management
Location: Location on top of the hill, nice views, fresh air. Nothing to do if you walk outside the fence of the property
Nice building on top of the hill. Road to property is in very bad shape. No parking on property as mentioned. Great staff, very welcoming, especially Meean. They present you with many documents to sign including legal documents which I found very humiliating and intimidating. I didn't go there to review many pages of legal contract. The room is large, nice bed and linen, big tv with no cable but many movie options. No chairs to sit and watch tv. No hot water kettle (you ask and they bring you hot water). Shower either hot or cold (no or broken mixing valve). Looks like nice pool but we didn't use as it's located next to the outdoor restaurant and bar and many workers working, so it didn't feel comfortable being in the center while being watched. The room is dark and lacks lighting. If you open the curtain everyone can see you inside (villa room), so it wasn't comfortable to do that. Besides a good bed, the room is very uncomfortable. Their private beach is small, lots of rocks and require a very steep walk of around 300 steps. There's nothing to do outside the property, and I understand that they will give you rides to the town below (about 30 minute drive). Overall this wasn't a place I expected after reading the reviews.
Recommended
for Getaway With Friendsby A verified traveler
Posted 6 Feb 2018 on Hotels
by Varun
Perfect place to take time-off and de-stress.
Posted 27 Nov 2017 on HotelsMe and my wife had a wonderful stay and it exceeded our expectations. The resort was very clean and beautifully located. We stayed in villa 6 which offered a spectacular view of the sea and the mountains. I was very impressed by the customer service (especially would like to mention Meann and Myr for their service, right from the moment i booked the resort). Found the owners very friendly. We were also impressed by the things they have done in such a beautiful manner, such as rain water harvesting, solar cells back up.
The staff helped us arrange a romantic dinner with country music, candles, flowers, and a lovely cake. There is nothing more you could have asked for to de-stress.
The only cons is the private beach which is still not ready and the path to private beach is under construction for the moment. But nonetheless the hotel provided us snorkeling gears, such as life jacket, shoes, masks and it was all well maintained and pretty much new like.We managed to see the corals at the pvt beach. Lying in the pool on the swimming pool mattress under the stars added to the great experience.
If you are looking for a place to relax and take time off from daily activities then it is a perfect place for couples and family.
Comment from Hotel Management
6 Dec 2017 by Chrisma, Hotel Management
Thank you Varun for choosing to stay with us here. You and your wife are lovely people and we hope to see you one day again in the future at our place. We are working daily on our ocean path and hope to have it complete by January so all can enjoy the clean waters and coral reefs.
Thank you again for your kind words and again we hope to have you as our guest again in the future.
Respectfully,
VVV Team
AK
Recommended
for Everyoneby A verified traveler from Mexico City
Amazing
Posted 2 Nov 2017Excellent place, very clean, very good room equipment, excellent food. The best was the kindness of whole team. Congratulations to the owner.
Comment from Hotel Management
8 Dec 2017 by Anthony, Hotel Management
Thank you Luis. We appreciate your honest and candid feedback of our place. The goal is to always offer the best possible service and facilities as possible. We are getting better every day.
Best Regards
Recommended
for Everyoneby A verified traveler from mississippi, USA
Amazing views, amazing food, amazing staff!
Posted 4 Jul 2017The stay her was bybfar my beat hotel experience ever. The staff was above and beyond helpful and the rooms were amazing as well as the food available. Not to mention the location! Its the cherry on top
Comment from Hotel Management
8 Jul 2017 by Marianne, Hotel Management
Hello Jon,
Thank you so much for the kind words and to leave us comments here. Also the nice photos as well. Great sunset photo also. Guest like you make it all worth while for us and make our work here seem like not even work. Just hanging out and having fun. We pray you can return to our little sanctuary one day and we are expanding some also and hope to have the ocean access very soon.
Thank you again Jon!
VVV
by A verified traveler
Posted 11 Dec 2016 on Hotels
I would strongly recommend the hotel. The service was professional, friendly and attentive - all the staff were absolutely excellent. The setting was beautiful and the room was very clean, chic and comfortable. A couple of negatives would be the location - it is quite a way out of town - however the setting is beautiful - and the shower only had hot water if the water trickled out - however it is a hot place so temperate showers are not a big issue. Curiously there was no access to live TV - however instead there was free access to hundreds of blockbuster films! Overall - due to the beautiful setting and the amazing staff I would strongly recommend the hotel.
