Ratings based on 8,253 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Charlotte, NC
Posted 13 Jan 2020
Alway’s stay at this hotel, love the service and cleanliness. The Fountainbleau has a lot of history also.
by A verified traveler
Posted 12 Jan 2020
Property needs some upgrading Rooms are older and need to be modernized
Comment from Hotel Management
12 Jan 2020 by Fontainebleau, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 11 Jan 2020
Comment from Hotel Management
11 Jan 2020 by Fontainebleau, Hotel Management
Thank you for the feedback!
by A verified traveler
Posted 10 Jan 2020
Comment from Hotel Management
11 Jan 2020 by Fontainebleau, Hotel Management
Thank you for the feedback!
by A verified traveler from California
Posted 10 Jan 2020
Great hotel, Great view and beach, nice pools, central location
Comment from Hotel Management
11 Jan 2020 by Fontainebleau, Hotel Management
Thank you for the feedback!
by A verified traveler
Posted 10 Jan 2020
Room service never respond when ever you ordering something they said ok and never come. Also I asked for to send someone to help with the luggages and never showed up.
Comment from Hotel Management
11 Jan 2020 by Fontainebleau, Hotel Management
Thank you for the feedback!
by A verified traveler from Oklahoma
Posted 10 Jan 2020
I liked the location and all of the options for food and the pools are awesome! Our room wasn’t super clean, could use some updating. The radio on the night stand was dusty, underside of the toilet was not clean. Rips in pillow cases and the top bedspread. For a place this “nice” and expensive, I expected more. Also didn’t live the alcoholic drink prices. $25 for a glass of red wine.
Comment from Hotel Management
11 Jan 2020 by Fontainebleau, Hotel Management
Thank you for the feedback!
by A verified traveler from Westchester, NY
Posted 9 Jan 2020
Overcrowded pools and beach area. Chairs on top of one another.
Comment from Hotel Management
9 Jan 2020 by Reservations, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 9 Jan 2020
Comment from Hotel Management
9 Jan 2020 by Reservations, Hotel Management
Thank you for choosing the Fontainebleau! We appreciate your feedback.
by A verified traveler
Posted 8 Jan 2020
Comment from Hotel Management
9 Jan 2020 by Reservations, Hotel Management
Thank you for choosing the Fontainebleau! We appreciate your feedback.
