Ratings based on 7,099 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
Great stay again, would be better if king beds, very convenient location and having available parking underground a bonus
by A verified traveler
Posted 26 Mar 2024
The hotel was good, excellent location, clean and in good condition. I recommend this accomodation for anybody who wants to stay in the business district.
What was annoying was the cigarette smoke that was coming through the vents almost every night. Even though smoking is not permitted in the rooms, some guests decided to do it in the bathroom. I guess there is not a lot the hotel management could do about that, though.
by A verified traveler
Posted 26 Mar 2024
The room was spacious and clean.
by A verified traveler
Posted 24 Mar 2024
Close to CBD
Comment from Hotel Management
24 Mar 2024 by Stuart Lyall - General Manager, Hotel Management
Dear Yuk Pang, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager
by A verified traveler
Posted 23 Mar 2024
The hotel was in a convenient area, with easy access to free transport. The one bedroom and den unit was very comfortable and had everything we needed for our eight day stay. The bed was comfortable and the front desk staff was very helpful. Very good food in the restaurant for dinner, but we did not eat there for breakfast.
Comment from Hotel Management
24 Mar 2024 by Stuart Lyall - General Manager, Hotel Management
Dear Heather, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager
by A verified traveler
Posted 22 Mar 2024
Dinner each night in the restaurant was very good
Comment from Hotel Management
24 Mar 2024 by Stuart Lyall - General Manager, Hotel Management
Dear Greg, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager
by A verified traveler
Posted 22 Mar 2024
The pool and the spa are great after a day of walking arounx Melbourne. This is my second visit and I enjoy my stays here.
Comment from Hotel Management
24 Mar 2024 by Stuart Lyall - General Manager, Hotel Management
Dear Rachel, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager
by A verified traveler from San Ramon
Posted 22 Mar 2024
Great location! Great service!
Comment from Hotel Management
24 Mar 2024 by Stuart Lyall - General Manager, Hotel Management
Dear Peiling, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager
by A verified traveler
Posted 21 Mar 2024
Great location, and supermarkets nearby, room had everything we needed with kitchen and bathroom. Additional bonus there is a swimming pool, gym and laundry. Only dislike was the room felt dated with the sunset wardrobes, all of the websites show white modern wardrobes.
Comment from Hotel Management
24 Mar 2024 by Stuart Lyall - General Manager, Hotel Management
Dear Chloe, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager
by A verified traveler
Posted 19 Mar 2024
Convenient to city landscape and eateries
Comment from Hotel Management
24 Mar 2024 by Stuart Lyall - General Manager, Hotel Management
Dear Jade, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager