Ratings based on 967 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
The staff were excellent and the room was spacious and central
Comment from Hotel Management
24 Mar 2024 by Jasper Team., Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
by A verified traveler
Posted 11 Mar 2024
Very close to Queen Victoria market.
Comment from Hotel Management
12 Mar 2024 by Maddy , Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
by A verified traveler
Posted 5 Mar 2024
Great location, walkable to the Yarra River and next door to the Victoria Market.
Room was a bit tight, not much storage space especially in the bathroom.
Comment from Hotel Management
6 Mar 2024 by Jasper Team, Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
by A verified traveler
Posted 4 Mar 2024
Stayed here for one night, and it was perfect. Convenient location right beside the market. Lots of restos and store nearby but it’s very busy. Bed was comfy and the room was clean. Shower was a bit dingy but other than that the bathroom was nice enough.
Comment from Hotel Management
6 Mar 2024 by Jasper Team, Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Jasper Team.
by A verified traveler
Posted 29 Feb 2024
Didn’t receive free upgrade nor did we get the free bottle of wine that was on the app for being a VIP
Comment from Hotel Management
2 Mar 2024 by Maddy, Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel.We apologize for the inconvenience caused during your stay. We do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
by A verified traveler from Southport
Posted 23 Feb 2024
Great location near Queen Victoria Market. Close to trams and walking distance to city
Comment from Hotel Management
25 Feb 2024 by Maddy , Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
by A verified traveler
Posted 22 Feb 2024
My stay here was perfectly pleasant. It’s a bit older than it looks in the photos but generally pretty clean, the aircon worked even though it was very hot and the bed was comfortable
Comment from Hotel Management
25 Feb 2024 by Maddy , Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
by A verified traveler from Wellington
Posted 18 Feb 2024
The staff were really helpful, the location is ideal and the place is lovely. Will stay there again and recommend.
Comment from Hotel Management
25 Feb 2024 by Maddy, Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
by A verified traveler
Posted 18 Feb 2024
Agaun an exceptional place to stay thankyou.
Comment from Hotel Management
25 Feb 2024 by Maddy , Hotel Management
Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service.We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future.Please feel free to reach out to us if we can assist with anything else.Kind Regards,Maddy Gautam Jasper Team.
by A verified traveler
Posted 17 Feb 2024
The bathroom was so dirty it literally had mould growing all through the shower box. The tat faucets kept falling off. and the staff not help with any of our luggage which we had a lot as my daughter was moving into the university. They were, however friendly.
Comment from Hotel Management
18 Feb 2024 by Maddy , Hotel Management
Dear Guest, Thanks for sharing your feedback with us, We apologize for this experience during your stay, we will fix this problem as soon as possible, But we do not provide a luggage pick-up and drop facility. Kind Regards Maddy Gautam