Ratings based on 942 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Nothing to fault except 2 lifts are not enough. Long wait on a morning
by A verified traveler
Posted 13 Apr 2024
The staff were friendly and supportive with assisting with personal needs and transporting to events. The rooms were also clean and convenient.
by A verified traveler
Posted 11 Apr 2024
Located in a nice location,CBD. Very close to China Town and lots restaurants to choose. One plus kilometres to Federation square and other landmarks. The front office staff are exceptionally friendly and helpful.I really enjoyed my three nights stay in this property.
by A verified traveler
Posted 10 Apr 2024
Excellent position, great room, comfy bed and valet parking awesome. Lovely breakfast . Will book again for sure .
by A verified traveler
Posted 7 Apr 2024
Was charged extra for a child’s bed id already booked. The lift was not working upon leaving and we were delayed 45 mins. Staff were unsympathetic about it. Rooms are small. Very small. Cleaners left wet towels in the room every day. Rubbish bins were not emptied. Gym was pathetic. Pool area was average. Rubbish in water. Very far from “Grand” will not stay again.
by A verified traveler
Posted 4 Apr 2024
Property was in a great location for our needs and had very convenient parking options. Service was friendly. The room was clean. However, it was very dark and dingy, The walls and ceiling looked like a patchwork of paint and plaster, the bed had a large, sloping ridge in the middle pushing both my partner and I to the edges in our sleep all night, and the shower was so tiny I almost didn’t fit let alone my broad shouldered husband. In summary it was good for Location, service, and cleanliness, but was not comfortable and needs some TLC
by A verified traveler
Posted 19 Mar 2024
Breakfast was great parking was not
by A verified traveler
Posted 17 Mar 2024
Roof top pool was great due to the hot weather...
by A verified traveler
Posted 17 Mar 2024
Very central to all we needed, parking was a breeze, drinks at the bar good breakfast 😋
by A verified traveler
Posted 11 Mar 2024
Very clean and convenient hotel. The rooms were modern and good aircon. Pool was lovely but desperately needed some shade umbrellas. Breakfast produce was fresh and well prepared. Would recommend!
