Ratings based on 235 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
Really good location for what I wanted and needed -not out in the middle of nowhere. An easy walk to Jitters Coffee, which is highly recommended
Comment from Hotel Management
27 Mar 2024 by Manager, Hotel Management
Hello andrew,We're delighted to hear you found our location convenient and enjoyed your visit to Jitters Coffee nearby. We strive to provide a prime setting for our guests to explore the area easily. Thank you for your feedback, and we hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 26 Feb 2024
It was clean and quiet.
Comment from Hotel Management
29 Feb 2024 by Manager, Hotel Management
Hello karrie,We are pleased to hear that you found our hotel clean and quiet during your stay. Our team works hard to ensure all our guests have a comfortable stay. Your feedback is greatly appreciated. Thank you for choosing to stay with us.
by A verified traveler
Posted 9 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Hello Barbara,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back again soon!
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
16 Jan 2024 by Manager, Hotel Management
Hello Randy,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! We strive to provide exceptional service and it is always a pleasure to know when we have succeeded. We hope to serve you again.
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
24 Dec 2023 by Manager, Hotel Management
Hello Larry,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a positive experience. If there is anything specific that you would like to share with us, we welcome you to reach out directly so that we may further improve our services. We hope to have the pleasure of welcoming you back again in the future.
by A verified traveler from Council Bluffs
Posted 22 Dec 2023
Property was being remodeled so limited conveniences in the rooms.
Comment from Hotel Management
23 Dec 2023 by Manager, Hotel Management
Hello Jason,Thank you for sharing your feedback with us. We apologize for any inconvenience caused during our remodeling process. We appreciate your understanding and hope to welcome you back in the future when our renovations are complete.
by A verified traveler
Posted 28 Nov 2023
Comment from Hotel Management
1 Dec 2023 by Manager, Hotel Management
Hello Michael,I'm sorry to hear that your experience at our hotel was notthat awesome. We appreciate your stay and would like to hear more details about your stay so we can address any issues. Please reach out to our hotel directly so we can ensure your future visits with us are greatly improved. We look forward to serving you better in the future.
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
24 Nov 2023 by Manager, Hotel Management
Hello Milion,We are thrilled to hear that you had an exceptional experience during your stay with us! We are grateful for your support and hope to welcome you back in the near future. Please don't hesitate to reach out if you have any further questions or if there is anything else we can assist you with. Look forward to your next visit!
by A verified traveler
Posted 13 Nov 2023
The night time check in staff was extremely nice and welcoming.
We have stayed here in the past and a lot of nice renovations have been done.
Very welcoming of dogs.
Comment from Hotel Management
15 Nov 2023 by Manager, Hotel Management
Hello Holly,Thank you for taking the time to share your experience with us. It's great to hear that our night time check in staff were friendly and welcoming. We strive to make every guest feel valued and appreciated. We're also glad to hear that you noticed the renovations we've completed. We appreciate your continued patronage.
by A verified traveler
Posted 9 Oct 2023 on Travelocity
Comment from Hotel Management
30 Oct 2023 by Manager, Hotel Management
Hello John,We're sorry to hear that your experience fell short of expectations. We value your feedback and will share it with our team for further review. If there's anything specific you would like us to address, please feel free to reach out to our management directly. We appreciate your understanding and hope to have the chance to improve your next stay.