Ratings based on 996 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
The staff were excellent, the amenities great although it’s an older facility, the ambiance is wonderful
by A verified traveler
Posted 4 Apr 2024
The staff are very helpful.
by A verified traveler
Posted 1 Apr 2024
Property is nice, one of the prettiest lobbies I've seen. Hotel itself and amenities are a bit dated vs others in a similar price range (ie. Shangri-La in The Fort).
by A verified traveler
Posted 30 Mar 2024
Wonderful
by A verified traveler
Posted 30 Mar 2024
Great service
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 21 Mar 2024
Very convenient location, safe with excellent security, very clean with excellent staff and service is great with friendly and always smiling staff.
by A verified traveler
Posted 8 Mar 2024
Great central hotel in Manila. Whilst it is older it's immaculately maintained with a beautiful lobby and old world feel. Gardens and pool offer tranquility in the busy city. Great location close to airport and in Makati close to bars restaurants and shopping.
by A verified traveler
Posted 7 Mar 2024
Good service, friendly staff
by A verified traveler
Posted 7 Mar 2024
A 5-Star Hotel should have 5-star Internet access. The Internet signal is slow, sluggish and inconsistent.
