Ratings based on 2,391 Verified Reviews

3.6 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from inuvik, nt, canada

Close to airport and many other amenities

Posted 01 16, 17
Pros: location, previous experience at the hotel, it is quiet and our room was spacious enough
Cons: toilet seat broken, i removed it and put it beside the toilet bowl and nobody attended to fix it
Location: everything is available bear by
not our first stay at the hotel. good service for the price. food is a bit pricy, but good. close to Mall of Asia and airport. we do out best to avoid Makati whenever we can
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego,CA

Good, affordable hotel, accessible to the airport.

Posted 01 10, 17
Staff are nice and friendly. Nice songs being sung @ the lounge during my last night of stay. Love the FF: Comfortable bed .. Room with a view...
2 out of 5
by A verified traveler

Posted 01 8, 17
Took too long to work out breakfast was part of my package
2 out of 5
by A verified traveler

Posted 12 25, 16
shabby dirty room in urgent need of upgrade.glad we only stayed one night.plus points pleasant staff and near airport
4 out of 5
Recommended
for Business Travelers
by A verified traveler from 東京

空港に近いホテル

Posted 12 23, 16
Pros: 空港に近い
Cons: 廊下の音を遮るためのドアの工夫 シャワートイレ
Location: 空港から近く便利
年末が近かったせいか、家族連れが多かった。但し、隣の部屋がドアを開けっぱなしにして子供が騒ぐのでうるさかった。フロアーマネージャーが回っていたので、注意してほしかった。
4 out of 5
Recommended
for Everyone
by A verified traveler from JAPAN

便利な立地のホテル

Posted 12 16, 16
Pros: 足を伸ばして入浴できる大きいバスタブとSMモールとの無料シャトルバスサービス。
Cons: ビュッフェが、早朝より利用できると、有り難い。毎回、フライト時刻が早いので、朝食サービス付でも、利用できず、テイクアウトサービスして頂いてるが、残念です。
Location: 日本大使館、SMモールに近くて便利
日本大使館、ショッピングモールに、近くて何かと便利。モールまでは、無料のシャトルバスが利用できる。が、何と言っても、足を伸ばして入浴できる大きいバスタブが、気に入ってます。フィリピン旅行の最終日は、毎回、このホテルに泊まってます。
3 out of 5
by A verified traveler

방음이 안되는 그냥 그런 호텔

Posted 12 13, 16
로비는 깔끔한 편이고 다른 호텔에 비해 크리스마스 장식은 잘해놨습니다. 다른 직원들은 매우 친절하지만 프론트 직원들은 무뚝뚝한편이며 굉장히 일처리가 느립니다. 룸은 괜찮은 편이었지만, 화장실 변기가 잘 작동하지 않았고, 욕조 바닦이 더러웠습니다. 제일 불편했던 것은 바깥의 자동차, 오토바이 소음이 밤 새도록 나서 잠을 푹 못 잤다는 것입니다. 창문이 약간 부실해서 방음이 안되는것 같습니다. 수영은 하지 않았지만 구경해보니 수영장으로 가는 통로에 개선이 필요한것 같습니다. 수영장 시설도 수영 하고싶지 않게 생겼습니다. 조식은 보통의 4성급 호텔 정도로, 종류는 다양한 편이고 먹을만 했습니다.
2 out of 5
by A verified traveler from Canada

Hidden charges

Posted 12 12, 16
Pros: Near to the airport
Location: near the airport
Don't use contents of the mini the bar. Room attendant checker does not follow the right pricing and even add up a service fee for checking.... Request for an earlier billing memo to be sent to your room before check out for verification. Beware of the hidden charges.. Breakfast needs a lot of improvement and electronic room keys need tech maintenance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 12 12, 16
Very kind people very good service ... I will definitely stay there again
2 out of 5
by A verified traveler from cheraw sc

just barely ok

Posted 12 9, 16
Pros: Closeness to the Mall of Asia and to the Airport
Cons: Room maintenance and room renovations.
Location: Mall of Asia is good to visit and for shopping and eating
Hotel and rooms are very dated. Breakfast buffet is HIGHLY OVERPRICED and THE FOOD is terrible !!!! Had no hot water and needed to call maintenance 3 times about that. The final solution was, to keep the hot water running in the bathtub , to get hot water out of the sink faucet !!!!