Ratings based on 540 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
10 mins walk to alabang towncenter and Molito Mall
10mins drive to festival mall
20 mins drive to SM southmall
Near sky way to go to makati,manila and Airport
Quite but outside there’s nothing much to buy there’s only one convenience store.
Old hotel but clean although need to upgrade already.Like there’s rain shower head but it will be good if have another handheld shower head.
No shower cap. Hair dryer not strong enough. No vault to keep important belongings.No flat iron.
Breakfast also need to improve varieties .
Overall experience really good. I feel safe and all the staff are friendly,easy to book a grab.
Comment from Hotel Management
21 Apr 2024 by Glennis, General Manager, Hotel Management
Thank you for staying with us. We appreciate your wonderful feedback.It is feedback like this that we learn from and use to improve.We hope to see you again.
by A verified traveler from Mechanicsville
Posted 26 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
21 Apr 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
21 Apr 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
28 Mar 2024 by Glennis, General Manager, Hotel Management
Thank you for your feedback!
by A verified traveler from San Francisco
Posted 10 Feb 2024
Very friendly and eager to help front desk staff
Comment from Hotel Management
18 Feb 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 4 Feb 2024
Excellent staff and great location.
Comment from Hotel Management
18 Feb 2024 by Glennis, General Manager, Hotel Management
Thank you for your awesome feedback!
by A verified traveler
Posted 20 Jan 2024
Friendly and helpful staff. Walking distance to shopping and dining.
Comment from Hotel Management
24 Jan 2024 by Glennis, General Manager, Hotel Management
Thank you for staying with us. We appreciate your awesome feedback!
by A verified traveler
Posted 2 Jan 2024
Dining services was very slow especially in between lunch and dinner. Had to ask numerous times for things but still didn’t bring them
Comment from Hotel Management
17 Jan 2024 by Glennis, General Manager, Hotel Management
Dear M Vivian Pacheco,First, we would like to thank you for taking the time to leave a review. It is only through feedback that we were able to maintain and when necessary, improve our service to our valued guest like you. We do apologize with all sincerity if our service did not satisfy your expectations. It is our priority to ensure that every guest leaves Prime Cafe with a happy tummy and a happy heart! We hope to see you again soon!
by A verified traveler
Posted 1 Jan 2024 on Hotels
Comment from Hotel Management
17 Jan 2024 by Glennis, General Manager, Hotel Management
thank you for your feedback!
