Ratings based on 307 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024
Excellent staff. Room was as advertised. Would recommend to families or business travelers.
Comment from Hotel Management
11 Mar 2024 by Pedmark Julian A. Madridejos , Hotel Management
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager
by A verified traveler
Posted 11 Feb 2024
Enjoyed our stay
Comment from Hotel Management
16 Feb 2024 by Pedmark Julian A. Madridejos, Hotel Management
Thank you for the wonderful feedback. We hope to welcome you back soon!
by A verified traveler from Ranco Mirage
Posted 10 Feb 2024
The coffee maker in the room wasn’t working. Kitchen counter stained . The buffet breakfast is good. The workers were friendly
Comment from Hotel Management
16 Feb 2024 by Pedmark Julian A. Madridejos, Hotel Management
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!
by A verified traveler
Posted 8 Feb 2024
Value for the money
Comment from Hotel Management
16 Feb 2024 by Pedmark Julian A. Madridejos, Hotel Management
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!
by A verified traveler from Greenville
Posted 1 Feb 2024
Hotel was very clean and service was great! Location was accessible to restaurants, shopping centers and entertainment all within walking distances! Rooms were spacious and had all appliances and utensils for longer stays! I would recommend staying here if you are looking for a extended vacation.
Comment from Hotel Management
2 Feb 2024 by Pedmark Julian A. Madridejos, Hotel Management
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager
by A verified traveler
Posted 31 Jan 2024
Our one bedroom suite at the Alpha Suites was perfect. The views were amazing, the kitchen was fully equipped (although we didn’t do any cooking), and it was so helpful to have in-room laundry. Dining choices were extensive and the food was excellent - our dinner was one of the best meals we’ve had in the Philippines. Excellent service as well. Breakfast included lots of food choices to suit every taste. I would absolutely stay here again, especially if I was planning a longer stay.
Comment from Hotel Management
2 Feb 2024 by Pedmark Julian A. Madridejos, Hotel Management
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager
by A verified traveler
Posted 30 Jan 2024
Spacious dining, kitchen, and bedroom.. like being at home
Comment from Hotel Management
2 Feb 2024 by Pedmark Julian A. Madridejos, Hotel Management
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager
by A verified traveler
Posted 16 Jan 2024
Everyone at Alpha were very accommodating and friendly. I would stay here again.
Comment from Hotel Management
17 Jan 2024 by Pedmark Julian A. Madridejos, Hotel Management
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given us. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager
by A verified traveler
Posted 18 Nov 2023
Comment from Hotel Management
11 Dec 2023 by Pedmark Julian A. Madridejos, Hotel Management
Thank you for the high rating. We hope to welcome you back soon!
by A verified traveler
Posted 13 Nov 2023
Comment from Hotel Management
4 Dec 2023 by Pedmark Julian A. Madridejos, Hotel Management
ear Valued Guest,We are truly sorry to hear about your dissatisfaction during your stay. Our team strives to provide excellent service, and we apologize if we fell short of your expectations.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager
