When we arrive in the hotel, we were not able to watch TV at once because the cable has no signal, so an electrician was called and it took him over an hour before we enjoyed watching. On the other hand, the toiletries,towels, robes, slippers & complimentary bottled water were not complete for a group of 3. So I have to call the frontdesk a lot of times to request for said items. They should have already prepared them because our stay was booked in advance. Then, I was annoyed when I ordered in-room lunch. The hotel insisted me to pay the lunch in cash immediately though I said to the waiter that said food is to be charged to the room. Well for me It wasn’t as if we are really welcome at all. The next day was also annoying, we have to line and wait for our room number to be called before we can our complimentary breakfast buffet.