Ratings based on 920 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 20 Apr 2024
Second time at this hotel. Check in takes 40-60 minutes. There is always a massive line and they don't adjust staff. Dinner last night took forever - my friend got his food and he finished I then asked my status and waited another 15 for bahn no and my beer. I wouldn't return
4 out of 5
by A verified traveler

Posted 20 Apr 2024
Expedia site indicated that this hotel had free airport shuttle. They haven’t had an airport shuttle for the past 4 years. Front desk also said our room didn’t come with free breakfast. I showed them the reservation email that it did.
4 out of 5
by A verified traveler from Victoria

Posted 19 Apr 2024
Great stay for the money. Was asked twice in my first two hours to to go online and rate the staff which was odd.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Good hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
5 out of 5
by A verified traveler from Goleta

Posted 17 Apr 2024
At the end of the 5 star hotel complex. This hotel is a 4 at best. Rooms are small but very clean. Pool area is very nice and staff are friendly and professional. Free Shuttle across the street to Newport Mall is a plus! Hotel is very popular and may take up to 30 minutes to check in or out.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Nothing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Close to airport
4 out of 5
by A verified traveler from Toronto

Posted 14 Apr 2024
Decent location and budget friendly