Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Valencia
Posted 28 Mar 2024
Noisy because of remodeling. Pool was closed
by A verified traveler from London
Posted 5 Mar 2024
Convenient location and very helpful and friendly staff. My room was very spacious and the breakfast selection was excellent. Just a shame that the room upgrade was not available. Expedia needs to look into this, as rarely have I been able to take advantage of this supposed 'perk'. Hotels should provide an alternative should a room upgrade not be available.
Comment from Hotel Management
8 Mar 2024 by New Coast Hotel, Hotel Management
Dear Khan,We are happy that you had an overall pleasant experience with us. Your comment is very well noted as we continuously improve our services. We hope to see you again here at New Coast Hotel.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 5 Mar 2024
The place is clean and tidy. There is an ongoing refurbishment work ongoing. Swimming pool is closed for improvement. The hotel staff were very polite and friendly. I didn't like the surrounding areas outside the hotel.
Comment from Hotel Management
8 Mar 2024 by New Coast Hotel, Hotel Management
Dear Allan,We appreciate your feedback. Please know that such construction efforts are being made for the purpose of improving our services and adding more pleasurable facilities within the hotel which you can enjoy in the future. Thank you for your understanding and we hope to be of service to you again.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 29 Feb 2024
Good area to stay, close to a Mall.
Comment from Hotel Management
1 Mar 2024 by New Coast Hotel, Hotel Management
Dear Gayle,Thank you for your rating. We look forward to welcoming you back at New Coast Hotel.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler from Cape Coral
Posted 28 Feb 2024
Comment from Hotel Management
1 Mar 2024 by New Coast Hotel, Hotel Management
Dear D,Thank you for your rating. We look forward to welcoming you back at New Coast Hotel.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
22 Mar 2024 by New Coast Hotel, Hotel Management
Dear Cheng San,Thank you for rating New Coast Hotel. We look forward to welcoming you back soon.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 23 Feb 2024
Nothing to add as the previous grading questions cover my input most adequately. All in all pleasant stay.
Comment from Hotel Management
1 Mar 2024 by New Coast Hotel, Hotel Management
Dear EUGENE,We are glad that you had and overall pleasant stay. We look forward to welcoming you back at New Coast Hotel.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 16 Feb 2024
Staff was very kind and courteous and very helpful and efficient great stay!!!
Comment from Hotel Management
19 Feb 2024 by New Coast Hotel, Hotel Management
Dear Paul,We are happy to know that you enjoyed your stay. We look forward to welcoming you back at New Coast Hotel.Sincerely,Marc KerckhofsGeneral Manager
by A verified traveler
Posted 15 Feb 2024
Loved the view staff was very courteous and helpful and efficient!!
Comment from Hotel Management
19 Feb 2024 by New Coast Hotel, Hotel Management
Dear Paul,We are happy to know that you enjoyed your stay. We look forward to welcoming you back at New Coast Hotel.Sincerely,Marc KerckhofsGeneral Manager
by A verified traveler
Posted 2 Feb 2024
Comment from Hotel Management
21 Mar 2024 by New Coast Hotel, Hotel Management
Dear Mr Renato,Thank you for rating New Coast Hotel. We look forward to welcoming you back soon.Sincerely,James ArriazolaAVP, Front Office