Ratings based on 971 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
Great staff and rooms
Comment from Hotel Management
15 Apr 2024 by New Coast Hotel, Hotel Management
Dear Raquel,Thank you for rating New Coast Hotel. We look forward to welcoming you back soon.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 8 Apr 2024
I have nothing but positive things to say about this hotel. The staff was excellent the entire stay. Even called me an Uber and walked me out to the car itself when it arrived.
Comment from Hotel Management
15 Apr 2024 by New Coast Hotel, Hotel Management
Dear Kevin,We are very glad that you liked our products and services. We look forward to having you back soon.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 30 Mar 2024
The hotel is nice but going through renovations and the pool and poolside cafe was closed. The restaurant was a bit overpriced but nice. The 2 block walk to Robinsons mall was an adventure with torn up sidewalks. Starbucks close by was good. I walked to my appointment at the the US embassy. Bathroom was spacious and nice.
Comment from Hotel Management
15 Apr 2024 by New Coast Hotel, Hotel Management
Dear Michael,We are glad that you still had a pleasant stay and our location worked for you. Please know that we are currently undergoing renovations to further enhance our services. We hope to welcome you back soon.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler from Valencia
Posted 28 Mar 2024
Noisy because of remodeling. Pool was closed
Comment from Hotel Management
1 Apr 2024 by New Coast Hotel, Hotel Management
Dear SungWook,Please know that we are currently undergoing renovations to further enhance our services. We hope to welcome you back soon.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler from Carrollton
Posted 27 Mar 2024
I was trying to walk at night but I feel little danger.
Comment from Hotel Management
1 Apr 2024 by New Coast Hotel, Hotel Management
Dear HYUNG,Thank you for rating New Coast Hotel. We look forward to welcoming you back soon.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler from London
Posted 5 Mar 2024
Convenient location and very helpful and friendly staff. My room was very spacious and the breakfast selection was excellent. Just a shame that the room upgrade was not available. Expedia needs to look into this, as rarely have I been able to take advantage of this supposed 'perk'. Hotels should provide an alternative should a room upgrade not be available.
Comment from Hotel Management
8 Mar 2024 by New Coast Hotel, Hotel Management
Dear Khan,We are happy that you had an overall pleasant experience with us. Your comment is very well noted as we continuously improve our services. We hope to see you again here at New Coast Hotel.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 5 Mar 2024
The place is clean and tidy. There is an ongoing refurbishment work ongoing. Swimming pool is closed for improvement. The hotel staff were very polite and friendly. I didn't like the surrounding areas outside the hotel.
Comment from Hotel Management
8 Mar 2024 by New Coast Hotel, Hotel Management
Dear Allan,We appreciate your feedback. Please know that such construction efforts are being made for the purpose of improving our services and adding more pleasurable facilities within the hotel which you can enjoy in the future. Thank you for your understanding and we hope to be of service to you again.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 29 Feb 2024
Good area to stay, close to a Mall.
Comment from Hotel Management
1 Mar 2024 by New Coast Hotel, Hotel Management
Dear Gayle,Thank you for your rating. We look forward to welcoming you back at New Coast Hotel.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler from Cape Coral
Posted 28 Feb 2024
Comment from Hotel Management
1 Mar 2024 by New Coast Hotel, Hotel Management
Dear D,Thank you for your rating. We look forward to welcoming you back at New Coast Hotel.Sincerely,James ArriazolaAVP, Front Office
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
22 Mar 2024 by New Coast Hotel, Hotel Management
Dear Cheng San,Thank you for rating New Coast Hotel. We look forward to welcoming you back soon.Sincerely,James ArriazolaAVP, Front Office
