Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
They had a great service and all staff were awesome too. 😊
by A verified traveler from San Clemente
Posted 15 Apr 2024
Stayed here many times and it is always wonderful! The staff make the difference but the whole hotel and the setting in City of Dreams is fantastic. I cannot say enough good things about the kindness and attentiveness of the staff - especially the whole staff of the lounge and Ms Melody in particular.
Comment from Hotel Management
15 Apr 2024 by Steve Sasso, Hotel Management
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates, particularly Melody, will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about your Regency Club Lounge experience.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams
by A verified traveler
Posted 13 Apr 2024
Amazing
Comment from Hotel Management
15 Apr 2024 by Steve Sasso, Hotel Management
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams
by A verified traveler from Pomona
Posted 10 Apr 2024
Love their rooms.
by A verified traveler from Los Angeles
Posted 7 Apr 2024
Great property. Great check-in staff. Convenient location.
Comment from Hotel Management
15 Apr 2024 by Steve Sasso, Hotel Management
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 4 Apr 2024
by A verified traveler
Posted 29 Mar 2024
City of dreaMs parking garage so far. Wiss had its own parking otherwise great place to stay
Comment from Hotel Management
15 Apr 2024 by Steve Sasso, Hotel Management
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for taking the time to share your most recent experience during your stay with us. While the carpark building is the only parking facility shared by the entire City of Dreams complex, a complimentary shuttle service may be availed at the ground level for guests’ convenience. Again, thank you for your ratings, your positive feedback will definitely help us further improve the quality of our product and services.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams
by A verified traveler from Martinsville
Posted 28 Mar 2024
Clean and looks new and very convenient to store and restaurant.
Comment from Hotel Management
15 Apr 2024 by Steve Sasso, Hotel Management
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams
