Ratings based on 1,479 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 24 Apr 2024
The staff was remarkable and very accommodating. A very convenient location as well, being next to the mall (walking distance). I will definitely recommend Dusit to any of my relatives and friends who come to visit Manila. Well done👍💯
by A verified traveler
Posted 23 Apr 2024
The Staff were accommodating and direct when assistance was needed.
by A verified traveler
Posted 21 Apr 2024
Change newer linen.
Comment from Hotel Management
23 Apr 2024 by Stanley Lo, General Manager, Hotel Management
Dear Ms. Grace,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
by A verified traveler
Posted 21 Apr 2024
Close to everything
Comment from Hotel Management
23 Apr 2024 by Stanley Lo, General Manager, Hotel Management
Dear Ms. Jillian,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager
by A verified traveler
Posted 20 Apr 2024
It was a great and comfortable stay at Dusit Thani Manila . Customer service was amazing and all staff was so friendly. Very convenient to all the malls in Makati ,definitely will be back and recommend to friends and family.
Comment from Hotel Management
23 Apr 2024 by Stanley Lo, General Manager, Hotel Management
Dear Amparo, Thank you for choosing Dusit Thani Manila for your recent stay and for taking the time to share your wonderful feedback!We are delighted to hear that you had a great and comfortable stay with us and that our customer service exceeded your expectations. Your kind words about our friendly staff and convenient location are truly appreciated.Thank you for recommending us to your friends and family. We look forward to welcoming you back on your next visit to Makati!Warm regards,Stanley LoGeneral Manager
by A verified traveler
Posted 19 Apr 2024
Dusit Thani has always been a home away from home. Will always choose this property whenever I needed a hotel in Makati. Great experience!
Comment from Hotel Management
23 Apr 2024 by Stanley Lo, General Manager, Hotel Management
Dear Mr. Jeffrey, Thank you for choosing Dusit Thani Manila as your home away from home in Makati!We are delighted to hear that you had a great experience with us. It's always a pleasure to welcome you back, and we appreciate your loyalty to our property.Looking forward to your next visit!Warm regards,Stanley LoGeneral Manager
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Stanley Lo, General Manager, Hotel Management
Dear Mr. Jose,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager
by A verified traveler
Posted 19 Apr 2024
Great stay. Highly recommended. Better than most 4 and 5 star hotels in Manila/Makati/Ortigas. Been to many.
Comment from Hotel Management
23 Apr 2024 by Stanley Lo, General Manager, Hotel Management
Dear Mr. John, Thank you for choosing Dusit Thani Manila and for taking the time to share your feedback!We are thrilled to hear that you had a great stay with us and that you highly recommend Dusit Thani Manila. Your kind words about our property are truly appreciated, especially coming from someone who has experienced many hotels in in Metro Manila. We look forward to welcoming you back for another wonderful stay!Warm regards,Stanley LoGeneral Manager
by A verified traveler
Posted 19 Apr 2024
I lose this hotel and it's a great value for the money you pay.
I was complaining, in my head, about the price of the Pantry burger on the in-room dinning menu until I broke down and ordered it. Best burger and fries I've ever had.
Comment from Hotel Management
23 Apr 2024 by Stanley Lo, General Manager, Hotel Management
Dear Mr. Kevin, Thank you for sharing your recent experience with us!We are delighted to hear that you enjoyed our in-room dining experience, especially the Pantry burger. It's fantastic to know that we were able to exceed your expectations and provide you with the best burger and fries you've ever had. Your kind words mean the world to us!We truly appreciate your feedback and look forward to welcoming you back for another memorable stay at Dusit Thani Manila.Warm regards,Stanley LoGeneral Manager
